Shipping Lead - Picker, PIT Certified

Southwest Accessory Group; Glendale (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid holidays

Medical, dental, and vision after 60 d

Short-term and long-term disability

Life insurance

Day shift – no overnight hours

Job summary

Southwest Accessory Group (SWAG) is hiring a Shipping Lead – Picker in Glendale, AZ. This role coordinates daily picking, operates PIT equipment, and guides Shipping Associates to keep orders accurate, safe, and on time.

You will monitor progress, resolve issues, and maintain organized picking and staging areas while upholding safety and quality standards. The ideal candidate will have a high school diploma or GED, prior warehouse/lead experience, and a current PIT certification (or ability to

Qualifications

• High school diploma or GED preferred.
• Previous warehouse/order-picking experience required; lead experience preferred.
• Current PIT certification or ability to complete training before operating equipment.
• Experience operating PIT equipment used at the facility preferred.
• Basic computer and RF scanner skills; WMS or NetSuite knowledge is a plus.
• Ability to read and follow order information, item numbers, safety instructions, and procedures.
• Strong attention to detail, organization, communication, and problem-solving.
• Ability to provide clear direction and support a team in a fast-paced environment.
• Ability to meet attendance, safety, quality, and productivity expectations.

Responsibilities

• Coordinate daily picking assignments based on order priorities and deadlines.
• Pick items accurately using WMS, RF scanner, pick lists, or established tools.
• Verify item numbers, quantities, locations, and order details before moving to the next step.
• Operate PIT equipment to retrieve, move, and stage inventory safely.
• Maintain PIT certification and follow safety procedures.
• Monitor picking progress and resolve issues like missing inventory or scanner problems.
• Communicate delays, discrepancies, and needs to Shipping Lead or supervisor.
• Provide guidance to Shipping Associates and reinforce standard work.
• Keep picking and staging areas organized and safe.
• Follow procedures for handling, staging, and protecting products.
• Report safety hazards and process concerns promptly.
• Perform other related duties.

Skills

Lead experience

PIT certification

PIT equipment operation

RF scanner

WMS experience

NetSuite knowledge

Reading order info

Attention to detail

Team communication

Punctual attendance

Education

High school diploma or GED

Tools

PIT equipment

WMS

RF scanner

NetSuite

Job description

The Shipping Lead – Picker, PIT Certified coordinates daily picking activities to help ensure customer orders are picked accurately, safely, and on time. This working lead supports and guides Shipping Associates, helps prioritize work, and keeps orders moving through the shipping process. The role operates PIT equipment as needed and reinforces SWAG’s safety, quality, and operating procedures.

What you’ll do

• Coordinate daily picking assignments based on order priorities, shipping deadlines, staffing, and workload.
• Pick items accurately using the WMS, RF scanner, pick lists, or other established tools.
• Verify item numbers, quantities, locations, and order details before moving completed picks to the next step.
• Operate company-approved PIT equipment to retrieve, move, and stage inventory safely.
• Maintain a current company-required PIT certification and follow all equipment, pedestrian, and traffic safety procedures.
• Monitor picking progress and help resolve issues such as missing inventory, incorrect locations, damaged products, or scanner problems.
• Communicate order delays, inventory discrepancies, equipment concerns, and workflow needs to the Shipping Lead or supervisor.
• Provide work direction and on-the-job support to Shipping Associates; demonstrate standard work and reinforce expectations.
• Help maintain an organized picking and staging area, including returning equipment and supplies to designated locations.
• Follow company procedures for handling, staging, and protecting products.
• Report safety hazards, near misses, damaged goods, and process concerns promptly.
• Perform other related duties as assigned.

Qualifications

• High school diploma or GED preferred.
• Previous warehouse, order-picking, or distribution experience required; lead experience preferred.
• Current PIT certification, or ability to complete company-required PIT training and certification before operating equipment.
• Experience operating the types of PIT equipment used at the assigned facility preferred.
• Basic computer and RF scanner skills; WMS or NetSuite experience is a plus.
• Ability to read and follow order information, item numbers, safety instructions, and written procedures.
• Strong attention to detail, organization, communication, and problem-solving skills.
• Ability to provide clear work direction and support a team in a fast-paced environment.
• Ability to meet established attendance, safety, quality, and productivity expectations.

This position requires standing, walking, bending, reaching, and moving throughout the distribution center for extended periods. The employee must be able to lift, carry, push, or pull products and materials within the limits established by company safety procedures. The role requires operating PIT equipment, using an RF scanner or computer, and working around moving equipment and warehouse traffic. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Success measures

• Picking accuracy: Orders are picked and verified according to established WMS and order requirements.
• Productivity and timeliness: Assigned picking work is completed in line with facility expectations and shipping cutoffs.
• Safe PIT operation: Equipment is operated only when authorized, using required safety practices; hazards and equipment concerns are reported promptly.
• Team coordination: Work priorities and assignments are communicated clearly, and picking flow is adjusted as order volume or staffing changes.
• Issue resolution and quality: Inventory discrepancies, damaged items, and recurring picking errors are identified, documented, and escalated promptly.
• Work area standards: Picking and staging areas remain organized, with equipment, products, and supplies handled according to established procedures.

Accommodation
SWAG is committed to providing reasonable accommodations to qualified individuals with disabilities during the application process and in performing the essential functions of the job. Applicants or employees who need an accommodation may contact Human Resources to discuss their needs.

JOIN THE SWAG TEAM IN GLENDALE, AZ!

FULLY AIR-CONDITIONED WAREHOUSE

Looking for a warehouse opportunity where you can build a career without spending your workday in the Arizona heat?

Southwest Accessory Group (SWAG) is growing in Glendale, and we want you to join us for the ride!

We are excited to be operating from our new Glendale facility and are looking for dependable, motivated team members to join our Shipping team.

At SWAG, our employees, customers, and communities are among our most valuable assets. We are committed to providing a professional workplace built on strong business ethics, teamwork, honesty, integrity, and a commitment to getting the job done right.

Why Join SWAG?

Ready to lead, keep orders moving, and help build a growing operation? Join SWAG!

• Earn $22.00 per hour
• Monday–Friday schedule with occasional Saturdays based on business needs
• Day shift—no overnight hours
• Paid holidays
• Medical, dental, and vision coverage after 60 days
• Short-term and long-term disability coverage
• Life insurance
• Be part of a growing organization and a new Glendale operation

Bring your warehouse experience and leadership skills to a team that’s building for what’s next