Shipping Lead

Leggett & Platt, Inc.; Grand Rapids, Northern (MI, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Leggett & Platt Incorporated is seeking a Shipping Lead to manage and coordinate all shipping operations, ensuring accuracy, on-time delivery, and efficient outbound material flow. You will work with Production, Customer Service, Planning, and Warehouse teams to meet customer commitments and maintain a safe, organized shipping operation.

The role requires hands-on leadership, experience with forklift equipment, and ability to improve processes while coaching associates on shipping procedures and

Qualifications

• HS graduate or equivalent.
• Must possess standup and sitdown forklift operation experience and/or certification.
• Solid work history including receiving, material handling, and some shipping experience.
• Ability to read and interpret production schedule, inventory reports, packing lists and sign for the same.
• Must demonstrate good attention to detail and ability to communicate effectively both verbally and in writing.
• Ability to exhibit good judgment related to safety, quality, cost and delivery of parts, processes and product.
• Basic Microsoft, math, computer and keyboarding skills to work within the ERP/MRP system.

Responsibilities

• Lead and coordinate all shipping operations at Genesis West and East, ensuring orders are processed, staged, loaded, and shipped on time.
• Serve as the primary owner of on-time delivery performance, shipment accuracy, and outbound material flow.
• Coordinate outbound shipments and delivery requirements with Production, Customer Service, Planning, and Warehouse Operations to meet commitments.
• Monitor shipping schedules, delivery forecasts, and shipment priorities to address risks and meet expectations.
• Maintain shipping accuracy and ERP/MRP data integrity through transactions and records.

Skills

Forklift operation

Attention to detail

Communication

Team leadership

Education

High school diploma or equivalent

Tools

ERP/MRP system

Microsoft Office

Job description

We, at Leggett & Platt Incorporated, are searching for a (Insert position) within our (Insert function)team to help support our Automotivebusiness. Did you know we are the world’s leading designer and manufacturer of seating support and comfort systems for transportation manufacturers, as well as tier one and two suppliers within the automotive industry? That’s right! Our automotive products fall into four primary groups: Seating and Lumbar support, Motors, Actuators and Massage Systems. If you join our team, your work will ensure people across the world have a little more comfort in their lives.

As a(n) Insert job title you will have the opportunity to Insert something exciting, unique about this role . Your contributions will have a direct impact on the business by Insert a comment about how this position fits into the bigger picture . The team you will be working with is ex. Collaborative, innovative, close-knit, quirky, etc. , and values ex. the challenging work, diversity of thought, etc. .

REPORTS TO : Warehouse Supervisor

Hours: 7AM-3:30PM Mon-Fri, with overtime as needed.

SUMMARY

The Shipping Lead is responsible for leading and coordinating all shipping operations while serving as the primary owner of shipment accuracy, on-time delivery performance, outbound material flow, carrier coordination, and shipping process execution. This position is accountable for ensuring customer orders are processed, documented, and shipped accurately and efficiently while maintaining a safe, organized, and productive shipping operation. The Shipping Lead is expected to proactively identify and resolve issues, implement process improvements, and provide hands‑on leadership by working alongside associates to support customer delivery objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Lead and coordinate all shipping operations at both Genesis West and East, ensuring customer orders are processed, staged, loaded, and shipped accurately and on time.
• Serve as the primary owner of on‑time delivery performance, shipment accuracy, and outbound material flow.
• Coordinate outbound shipments and customer delivery requirements with Production, Customer Service, Planning, and Warehouse Operations to ensure customer commitments are achieved.
• Monitor and manage shipping schedules, delivery forecasts, and shipment priorities to proactively address risks and meet customer expectations.
• Maintain shipping accuracy and system integrity through accurate ERP/MRP transactions, shipping records, and inventory verification activities.
• Coordinate and oversee carrier relationships, freight scheduling, shipment tracking, and transportation activities to ensure efficient and cost‑effective deliveries.
• Drive operational performance and problem resolution by identifying shipping, inventory, delivery, and customer service issues and implementing effective corrective actions.
• Develop and implement process improvements that enhance shipping efficiency, shipment accuracy, customer satisfaction, and overall operational performance.
• Provide hands‑on leadership by working alongside associates, directing priorities, assigning work, and ensuring tasks are completed safely, accurately, and on time.
• Train, coach, and develop associates on shipping procedures, customer requirements, packaging standards, documentation requirements, equipment operation, and safety practices.
• Review and verify shipping documentation, including bills of lading, packing slips, labels, export documentation, and related shipping records to ensure compliance and accuracy.
• Coordinate and support export shipping activities, including carrier requirements, documentation, and compliance processes.
• Partner with the Warehouse Supervisor to establish priorities, develop standard work, implement new processes, and support continuous improvement initiatives.
• Provide feedback and recommendations regarding associate performance, shipping efficiency, delivery performance, and process improvements.
• Operate and oversee the safe use of powered industrial equipment, including sit‑down and stand‑up forklifts, electric pallet jacks, and other material handling equipment.
• Conduct equipment inspections and safety checks, ensuring equipment is maintained in safe working condition and deficiencies are promptly addressed.
• Maintain a clean, organized, and safe work environment by enforcing 6S standards, visual management, and safety procedures throughout shipping operations.
• Identify, investigate, and resolve shipping, inventory, quality, delivery, and customer service issues, escalating concerns when necessary.
• Participate in and lead Lean, Kaizen, and continuous improvement initiatives focused on shipping performance, delivery reliability, and operational effectiveness.
• Perform physical warehouse and shipping duties as required, including picking, staging, packaging, loading, and transporting materials and products weighing up to 50 lbs., with team lifting when necessary.
• Perform other duties and responsibilities as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• HS graduate or equivalent.
• Must possess standup and sitdown forklift operation experience and/or certification and the ability to use all types of material handling equipment.
• Solid work history including related receiving, material handling, and some shipping experience.
• Ability to read and interpret production schedule, inventory reports, packing lists and check-in incoming material and sign for the same.
• Must demonstrate a good attention to detail and the ability to communicate effectively both verbally and in writing.
• Ability to exhibit good judgment related to safety, quality, cost and delivery of parts, processes and product.
• Basic Microsoft, math, computer and keyboarding skills to work within the ERP/MRP system .

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, ability to lift up to 50 lbs. and team lifting when necessary as well as the ability to judge distance and height.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate

Our Values

Our values speak to our shared beliefs, and describe how we approach working together.

• Put People First reflects our commitment to safety and care of each other, learning and development, and creating an environment of mutual respect, empathy and belonging.
• Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
• Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
• Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

Our Commitment to You

We're actively taking steps to make sure our culture, processes and practices promote equal opportunity for all. Join us!

We welcome and encourage all applicants to apply. We’d love the opportunity to consider you.

Equal Employment Opportunity/Veterans/Disability Employer

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