Shipping Dock Manager

Lifetime Brands, Inc.; Hagerstown, Northern (MD, KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

401K

Paid time off

Employee discounts

Job summary

Lifetime Brands, Inc. in Hagerstown, MD is seeking a Shipping Dock Manager to oversee daily dock operations, coordinate carrier schedules, and supervise dock staff.

The role demands strong leadership, knowledge of warehouse logistics, safety compliance, and the ability to keep shipments moving on time.

Candidates should have 5+ years in shipping/logistics with 2+ years in supervision, forklift certification, and experience with WMS/RF scanners.

Qualifications

• 5+ years in shipping, logistics, or warehouse operations with at least 2 years in a supervisory role.
• High school diploma or equivalent.
• Forklift Operator certification is required.
• Proficiency with WMS and RF scanners; hands-on experience with Manhattan Active / SCALE is highly preferred.
• Solid understanding of trailer weight distribution, cube optimization, and slip sheet loading.
• Ability to stand for long periods, work in varying warehouse temperatures, and lift heavy items.
• Strong communication and problem-solving abilities.
• Proven ability to work under pressure to meet routing deadlines.

Responsibilities

• Supervise and train warehouse handlers, forklift operators, and dock clerks.
• Schedule and coordinate dock times for incoming and outgoing carriers.
• Direct the flow from packaging and staging to final truck loading.
• Inspect dock equipment and arrange repairs.
• Oversee loading/unloading to ensure accuracy.
• Verify shipment counts against Bills of Lading.
• Log movements using WMS or handheld scanners.
• Enforce routing guides to prevent vendor chargebacks and penalties.
• Serve as main contact for truck drivers and freight carriers on the dock.
• Resolve shipment discrepancies directly with drivers.
• Collaborate to optimize shipping/receiving schedules.
• Enforce OSHA and warehouse safety programs.

Skills

Leadership

Dock operations

WMS

RF scanners

Forklift

Education

High school diploma

Tools

Manhattan Active / SCALE

Job description

Lifetime Brands, Inc., 16545 Cargo Drive, Hagerstown, Maryland, United States of America

Job Description

Posted Tuesday, August 25, 2026 at 4:00 AM

We are seeking a highly organized and energetic Shipping Dock Manager to oversee the daily operations of our warehouse loading dock. In this role, you will be responsible for orchestrating the physical flow of goods, managing dock traffic, and supervising dock staff. Your primary goal will be to ensure that all inbound and outbound shipments are processed safely, accurately, and on schedule. The ideal candidate has strong leadership skills, a deep understanding of warehouse logistics, and a commitment to maintaining a safe, efficient workspace.

Key Responsibilities

• Supervise and train warehouse handlers, forklift operators, and dock clerks.
• Schedule and coordinate dock times for incoming and outgoing carriers.
• Direct the physical flow of goods from packaging and staging to final truck loading.
• Inspect the physical condition of dock equipment (shifters, ramps, forklifts) and arrange repairs.
• Oversee loading and unloading operations to ensure accuracy
• Manage diverse unit loads, including standard palletized freight, floor-loaded goods, and specialized slip-sheeted shipments using push-pull attachments.
• Verify physical shipment counts and conditions against basic shipping documents like Bills of Lading (BOL).
• Troubleshoot staging bottlenecks to keep dock doors clear and trucks moving on time.
• Scan and log movements using warehouse management systems (WMS) or handheld inventory scanners.
• Enforce strict compliance with major retail customer routing guides to prevent costly vendor chargebacks and penalties.
• Serve as the main point of contact for truck drivers and domestic freight carriers on the dock.
• Resolve immediate shipment discrepancies or loading issues directly with drivers.
• Collaborate with warehouse managers to optimize daily shipping and receiving schedules.
• Enforce strict warehouse safety programs and OSHA regulations across all loading dock zones.

Requirements and Qualifications

• 5+ years in shipping, logistics, or warehouse operations, with at least 2 years in a supervisory role.
• High school diploma or equivalent.
• Forklift Operator certification is required.
• Proficiency with Warehouse Management Systems (WMS) and RF scanners; hands-on experience with Manhattan Active / SCALE is highly preferred and a major plus
• Solid understanding of trailer weight distribution, cube optimization, and hands-on experience/knowledge of slip sheet loading
• Ability to stand for long periods, work in varying warehouse temperatures, and lift heavy items.
• Strong communication, quick problem-solving abilities
• Proven ability to work under high pressure, handle unexpected logistics delays, and solve problems quickly to meet strict routing deadlines.

About Lifetime Brands
Lifetime Brands is a leading global provider of kitchenware, tableware and other products used in the home. We offer brands you trust, value without compromise and an unwavering commitment to innovation. Our products make it easier for you to prepare food, serve meals, entertain guests, and decorate your home. We offer a comprehensive suite of benefits, which includes: *All full-time employees (and family members) are eligible to participate in our Medical, Dental, and Vision plans *Flexible Spending Accounts for Health and Dependent Care *Short-Term Disability & Long-Term Disability *Company Paid Basic Life and Accidental Death & Dismemberment Insurance *Eligibility in the Company's 401K plan, after 90 days of employment *Paid Time Off (vacation/sick) - accrual of 15 days per calendar year for non-warehouse positions; accrual of 10 days per calendar year for hourly based warehouse positions *10 Company Paid Holidays *Employee Product Discounts *Tuition Assistance *Employee Assistance Program *Volunteer Opportunities- 4 hours of paid optional volunteer time (annually) *Seattle, WA based employees are provided with commute trip reduction incentives *Benefits are offered to employees who work 30 hours or more In addition to the above, we offer voluntary benefits.
Lifetime Brands, Inc., 16545 Cargo Drive, Hagerstown, Maryland, United States of AmericaLifetime Brands, is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
This job posting contains a pay range, which represents the range of salaries or hourly rates that Lifetime Brands believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. Lifetime Brands expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would Lifetime Brands consider paying a salary or rate near the higher end of the range.