Shipping Coordinator/Lead - 1st Shift

Tennant Solutions; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Tennant Solutions in Cincinnati is looking for a Shipping Lead to oversee shipping operations and support team members. The role involves ensuring accurate order processing and effective communication within the team.

Successful candidates will have strong communication skills, proficiency in Microsoft Office, and experience in distribution. This position is based on-site in an active warehouse environment.

Qualifications

• Ability to communicate effectively with team members and customers.
• Proficient in operating a computer and Microsoft Office applications.
• Good analytical and problem-solving skills.

Responsibilities

• Complete necessary steps to ensure accurate order shipping.
• Train and document team members’ performance.
• Collaborate with systems for timely order fulfillment.
• Maintain the daily shipping schedule.

Skills

Communication

Microsoft Office (Excel)

Analytical skills

Distribution/pick/pack experience

Job description

Job Title

Shipping Lead

Reports To

Shipping Supervisor

FLSA Classification

Hourly / Non-Exempt

Shift

1st Shift; East Location

Job Summary

The Shipping Coordinator/Lead is responsible for being a leadership resource to team members, providing knowledge, experience, motivation, support, and advice. The leader is responsible for knowing proper procedures for workers to follow and ensure that they comply with. The leader might be called upon to share special industry techniques on how to use tools and equipment, or tips on how to improve quality or speed of production. The Shipping Lead encourages team effort and supportive attitudes between workers.

Job Responsibilities

• Accurately and efficiently complete necessary steps to ensure orders are shipped according to specifications with visual and computer scanned checks.
• Assist in training team members, ensuring all are fully and accurately trained, maintaining all required documentation.
• Ensuring all processes are being accurately adhered to by team members.
• Collaborating with company, customer, and courier systems to ensure timely and accurate order fulfillment and tracking.
• Prioritize orders as set by production needs or directed by Shipping Supervisor.
• Update production database, as necessary and required.
• Report shipping progress to Shipping Supervisor throughout the production day.
• Maintain shipping schedule for the day, communicate changes to team as needed.
• Work with Kitting Lead to ensure necessary materials are available at the time needed to ship orders in a timely manner.
• Monitor and report individual production status to Shipping Supervisor.
• Move and organize workers to meet production flow needs.
• Track Orders that cannot be completed, report to customers and request back orders as needed.
• Monitor inventory items, restock/transfer inventory as needed, report needed inventory resupply requests to supervisor/inventory personnel.
• Communicating with the customer, as required by business needs.
• Request specialty courier pickups, as needed.
• Other duties as assigned.

Qualifications

• Ability to communicate with other team members and customers.
• Must be able to operate a computer, company systems (with training), and Microsoft Office to include Excel.
• Good analytical skills.
• Excellent oral and written communication skills.
• Prior experience in distribution and/or pick/pack preferred.

Job Setting / Environment

• This position is performed in an environmentally controlled building on active warehouse floor.
• Location: On-site
• Travel Required: 0%

Equal Employment Opportunity Statement

Tennant Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristics.

Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties and responsibilities may change at any time with or without notice, based on business needs.