Shipping Coordinator (7am - 3pm) (50667)

Raining Rose; Cedar Rapids (IA); On-site; USD 26,000 - 28,000; Full time

Job summary

Raining Rose, Inc. in Cedar Rapids, IA is hiring for a shipping clerk role. The position focuses on promoting company values, preparing shipping documents and labels, and ensuring cost-effective shipping methods.

You will resolve discrepancies and support adherence to GMPs and safety practices. Ideal candidates have strong customer service, exceptional communication skills, and the ability to work in a fast-paced, regulated environment.

Qualifications

• High school diploma or GED required.

Responsibilities

• Display and promote company values (ASPIRE: Attitude, Safety, Passion, Integrity, Relationship, and Evolve).
• Prepare shipping documents and labels.
• Ensure cost effectiveness of shipping methods.
• Resolve discrepancies regarding shipments and/or documentation.
• Understand and adhere to customer standards.
• Recommend process improvements for increased efficiencies.
• Firm understanding and compliance with GMPs and Safe Practices.
• Regular attendance.
• Perform quality inspections to ensure standards are met before shipping.
• Other duties as assigned.

Skills

Exceptional phone skills

Customer service skills

Team player

Written and verbal communication

Confidential documentation handling

Fast-paced adaptability

Detail oriented

Time management

Planning and organization

Problem solving

Cross-functional collaboration

Learning new systems

Microsoft Office proficiency

Education

High school diploma/GED

Forklift certification

1+ years experience in relatable field

ERP software experience

Database knowledge for reports

GMPs/OSHA knowledge

International shipping knowledge

Materials inspection methods

UPS/FedEx programs knowledge

Job description

Job Location: Raining Rose - Cedar Rapids, IA 52403, Salary Range: $19.00 - $20.25 Hourly

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following)

• Display and promote company values (ASPIRE: Attitude, Safety, Passion, Integrity, Relationship, and Evolve)
• Prepare shipping documents and labels.
• Ensure the cost effectiveness of shipping methods.
• Resolve discrepancies regarding shipments and/or documentation
• Understand and adhere to customer standards.
• Recommend process improvements for increased efficiencies.
• Firm understanding and compliance with company's Good Manufacturing Practices and Safe Practices
• Regular attendance
• Perform quality inspections to ensure standards are met before shipping.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Exceptional phone skills
• Outstanding customer service skills
• Must be a team player.
• Strong written and verbal communication skills with prevalent professional demeanor
• Ability to handle sensitive and confidential situations and documentation.
• Ability to work in a fast paced, rapidly changing, and regulated environment.
• Detail oriented
• Effective time management
• Excellent planning and organizational skills
• Ability to identify problems when they arise, define the issue, identify the root cause, and find practical and viable solutions.
• Ability to work effectively across departmental teams.
• Demonstrated ability to learn and apply new approaches.
• Maintain professional technical knowledge
• Intermediate level computer literacy
• Proficient in Microsoft Office Suite Products and ability to learn new systems quickly.

EDUCATION AND/OR EXPERIENCE

• High school diploma/GED required.
• Ability to obtain forklift certification as needed.
• A minimum of 1+ years' experience in a relatable field preferred
• Experience with ERP software preferred.
• Knowledge of databases and ability to create reports preferred.
• Knowledge of GMP's, OSHA rules and regulations preferred.
• Knowledge of international shipping regulations preferred.
• Knowledge of material inspection methods and techniques preferred.
• Knowledge of UPS/FedEx computer programs preferred.

PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit an average of 0 hours per day.
• Stand an average of 8 hours per day.
• Walk an average of 1-2 hours per day.

Required Movements:

• Bend/Stoop - Occasionally (1-4 times per hour)
• Squat - Occasionally (1-4 times per hour)
• Crouch - Rarely (1-2 times per day)

Weight Carried:

• Up to 10 lbs - Frequently (5-24 times per hour)
• 11-30 lbs - Frequently (5-24 times per hour)
• 31-50 lbs - Rarely (1-2 times per day)

Weight Lifted:

• Up to 10 lbs - Frequently (5-24 times per hour)
• 11-30 lbs - Frequently (5-24 times per hour)
• 31-50 lbs - Rarely (1-2 times per day)

Hands Used for Repetitive Action:

• Simple/light grasping (right hand) - Frequently (5-24 times per hour)
• Fine dexterity (both hands) - Constant (greater than 25 times per hour)

• Job requires being around moving machinery and equipment.
• Job requires using an electric and manual pallet jack.
• Job requires wearing personal protective equipment as needed.