Shipping Coordinator

GSP, Inc.; Provo (UT); Hybrid; USD 37,000 - 46,000; Full time

Job summary

GSP, Inc. in Provo, UT is seeking a Shipping Coordinator responsible for assigning shipping methods, ensuring package presentation, accuracy in the shipping system, and timely order fulfillment.

You will handle returns, resolve shipping issues, maintain the Returns Log, and support other departments. Must be physically able to lift up to 50 lbs, operate forklifts, and work weekends and overtime.

Qualifications

• Ability to communicate, understand and follow instructions with minimal supervision.
• Proficient English verbal and written communication skills.
• Ability to lift minimum of 50 lbs.
• Basic computer skills.
• Proficient math skills.
• Detail oriented.
• Safety conscious.
• Work scheduled mandatory weekends and overtime.
• Creative and able to problem-solve issues related to clients and production.
• Work well on a team and contribute positively to GSP culture.

Responsibilities

• Correctly ship all boxes to proper designation (Dimensions, proper ship method, and ensure properly sealed).
• Apply correct label to box.
• Proper escalation of any unresolved shipment issues to the Supervisor, Account Manager or IT (As needed).
• Execute all reships and inventory incomplete IMS orders daily.
• Load trailers by hand.
• Complete Returns Log daily and e-mail it to appropriate personnel.
• Monitor Returns Log for special instruction from Account Managers and take appropriate action.
• Maintain cleanliness of shipping area.
• Close out shipping computers nightly.
• Operate forklifts as needed.
• All other duties as requested, including supporting other departments.

Skills

Communication

English proficiency

Heavy lifting

Computer basics

Mathematics

Attention to detail

Safety awareness

Weekend/overtime

Team player

Problem solving

Job description

Description

Job Summary

This position is responsible for the correct assignment of shipping methods to packages being shipped as well as ensuring that the package meets the company’s standards for appearance, quality and security. The Shipping Coordinator also ensures that orders are shipped on-schedule, keyed properly and executed in the shipping system. If an error is encountered during the shipping function, the Shipping Coordinator is responsible for correcting the error prior to shipping. This position also handles items that are returned as undeliverable, by contacting the appropriate Account Manager.

Duties and Responsibilities

• Correctly ship all boxes to proper designation (Dimensions, proper ship method, and ensure properly sealed)
• Apply correct label to box
• Proper escalation of any unresolved shipment issues to the Supervisor, Account Manager or IT (As needed)
• Execute all reships and inventory incomplete IMS orders daily
• Load trailers by hand
• Complete Returns Log daily and e-mail it to appropriate personnel
• Monitor Returns Log for special instruction from Account Managers and take appropriate action
• Maintain cleanliness of shipping area
• Close out shipping computers nightly
• Operate forklifts as needed
• All other duties as requested, including supporting other departments

Requirements

Education and Experience

• Previous shipping experience with knowledge for UPS and FedEx systems is preferred

Qualifications, Skills, Abilities and Competencies

• Ability to communicate, understand and follow instructions with minimal supervision
• Proficient English verbal and written communication skills
• Ability to lift minimum of 50 lbs
• Basic computer skills
• Proficient math skills
• Detail oriented
• Safety conscious
• Work scheduled mandatory weekends and overtime
• Creative and able to problem-solve issues related to clients and production
• Work well on a team and contribute positively to GSP culture

Physical demands

• PC/Keyboard: Working on computers, using keyboards and viewing screen
• Standing: Standing for entire assigned shift
• Lifting: Raising or lowering an object from one level to another (Includes upward pulling) of up to 50 lbs
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
• Reaching: Extending hand(s) and arm(s) in any direction.
• Feeling: Ability to identify texture of material such as if lamination has been applied and being able to distinguish different gauges of material thickness
• Talking: Verbal communication including giving instruction and exchanging information with necessary detail and delivery
• Hearing: Communication including listening to people convey instructions or conversation, and distinguishing noises from machines and within the plant