Shipping Coordinator

American Wood Fibers, Inc.; Olivehurst (CA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Profit bonus

Paid time off

Matching 401(k)

Job summary

A manufacturing company specializing in fiber products is seeking a 1st Shift Shipping Coordinator in Marysville, CA. This role involves overseeing daily shipping operations, ensuring compliance with customer requirements. Candidates must have a high school diploma and at least 2 years of experience in customer service or logistics. The position offers competitive benefits including health insurance and a 401(k) plan.

Qualifications

• Minimum 2 years of experience in Customer Service, Logistics, or Transportation.
• Understanding of logistics transactions, processes, and documentation.
• Customer-centric orientation with professional communication skills.
• Customer-centric with professional email and phone communication skills.
• Proficient in Microsoft Office; able to learn company systems.
• Able to adapt in a fast-paced, interruption-heavy environment.
• Strong numerical and time-management skills with attention to detail.

Responsibilities

• Oversee and coordinate daily shipping and logistics operations.
• Collaborate closely with sales and transportation teams.
• Monitor and resolve delivery exceptions daily.
• Monitor delivery exceptions and communicate updates to customers.
• Provide backup support for loading trucks and training staff.
• Post loads, pickups, and deliveries using Real Time Freight (RTF).

Skills

Customer Service

Logistics knowledge

Communication skills

Microsoft Office

Numerical skills

Time management

Attention to detail

Education

High school diploma or GED

Tools

Forklifts

Pallet jacks

Job description

1st Shift Shipping Coordinator - Marysville, CA

American Wood Fibers (AWF) is a manufacturer of consumer and industrial products sold to multiple manufacturers as well as pet, agricultural, and home‑heating markets. AWF employs over 450 people across 11 locations and generates more than $100M in annual revenue.

We are seeking a candidate for the 1st Shift Shipping Coordinator role in the Marysville, CA plant.

Overall Objective:

Oversee and coordinate daily shipping and logistics operations, ensuring all customer and supplier requirements are met efficiently and accurately.

Job Responsibilities

• Customer Service:
  • Collaborate closely with Sales, Transportation, and Operations teams to exceed customer expectations.
  • Deliver exceptional customer service and foster positive relationships with customers, suppliers, employees, and carriers.
  • Communicate updates to internal sales leadership and customers promptly to minimize potential costs or disruptions.
  • Coordinate shipment logistics with customers, production, and shipping teams for smooth operations.
• Logistics:
  • Monitor and resolve delivery exceptions daily.
  • Perform accurate order entry and process shipping documentation, including Bills of Lading.
  • Follow data capture requirements (e.g., CRM systems) to ensure completeness and accuracy.
  • Ensure availability of shipping materials and verify all paperwork for compliance.
  • Support and train shipping personnel, including truck loaders.
  • Provide backup support for loading trucks and trailers.
  • Use Real Time Freight (RTF) to post loads, pickups, and deliveries.
  • Process re‑consignment and diversion requests.
  • Generate freight quotes and analyze key freight lane performance for cost‑saving opportunities.
• Safety:
  • Follow all safety rules and participate in safety training.
  • Use PPE as required for all tasks performed.
• Other Duties: Perform other duties and special projects as assigned, including inventory counts, audits, and cross‑functional initiatives.

Physical Requirements

• Ability to stand, walk, bend, and lift for extended periods.
• Lift and move up to 50 lbs regularly, with occasional heavier items and assistance.
• Frequent use of hands and arms to handle tools, equipment, and materials.
• Operate forklifts, pallet jacks, and other warehouse equipment (certification may be required).
• Comfortable working in a warehouse environment with varying temperatures, noise levels, and exposure to dust.
• Visual and auditory ability to perform job duties safely, including reading labels and hearing alarms.
• Occasional climbing, kneeling, or crouching during loading/unloading or inventory activities.

Qualifications

• High school diploma or GED.
• Minimum 2 years of experience in Customer Service, Logistics, or Transportation.
• Understanding of logistics transactions, processes, and documentation.
• Customer‑centric orientation with professional email and phone communication skills.
• Intermediate knowledge of Microsoft Office (Excel, Outlook, Word) and ability to learn company business systems.
• Ability to work in a flexible, ever‑changing environment with ongoing interruptions.
• Strong numerical and time management skills with attention to detail.

American Wood Fibers requires a tobacco and smoke‑free environment.

We offer a competitive package that includes health, dental, vision and life insurance, profit‑bonus, paid time off, and a matching 401(k).

AWF is an EEO employer.

Contact Information

Corporate Office: 9740 Patuxent Woods Drive, Ste. 500, Columbia, MD 21046

Phone: [phone] | Fax: [phone]

Other Locations: Jessup, MD / Schofield, WI / Pella, IA / Lebanon, KY / Marysville, CA / Marshall, TX / Circleville, OH / Marion, VA / Jamestown, CA / Laurinburg, NC

Website: www.awf.com

Work Schedule

Monday – Thursday: 7:00 am – 3:30 pm
Friday: 6:00 am – 2:30 pm

Seniority Level

Entry level

Employment type

Full‑time

Job function

Manufacturing

Industries

Paper and Forest Product Manufacturing