Shipping Clerk Lead 503A (2nd shift)

Empower Pharmacy; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare company is seeking a Shipping Clerk Lead to oversee shipping operations and mentor the team in Houston, Texas. This full-time position requires strong organizational skills, a customer-focused mindset, and the ability to thrive in a dynamic environment. Ideal candidates will have a high school diploma and relevant experience, and enjoy a supportive atmosphere with comprehensive benefits.

Benefits

Medical, dental, and vision coverage

401(k) matching

Paid time off

Wellness perks

Qualifications

• Minimum 2 years of related experience required.
• Experience in a dynamic environment preferred.

Responsibilities

• Monitor shipping process for compliance with standards.
• Lead the shipping team in daily operations.

Skills

Organizational Skills

Attention to Detail

Multitasking

Customer Focus

Effective Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Location: Houston, Texas 77064, United States

Job Type: FULL TIME

Req# 4645

Pharmacy Operations

Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

The Shipping Clerk Lead ensures efficient shipping operations, mentors the team, and drives continuous improvement to support Empower’s mission of delivering affordable, innovative medications that improve lives.

Duties and Responsibilities

• Monitors the shipping process to ensure compliance with standards and procedures, resolving issues and preventing recurrences.
• Leads the shipping team through daily pick and pack operations, performs Shipping Clerk duties, and supports order submission and inventory control.
• Provides training, mentorship, and feedback to employees, fostering a culture of collaboration, accountability, and continuous improvement.
• Collaborates with pharmacy, data entry, and clinical support teams to ensure accurate and timely order fulfillment while maintaining a clean, organized, and secure shipping area.
• Assists the Shipping Supervisor in monitoring team performance using Life File reporting and adheres to company policies by addressing employee or process concerns.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills

• Demonstrates excellent organizational skills, attention to detail, and the ability to multitask and prioritize effectively in a dynamic environment.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), with basic math skills and knowledge of courier operation processes.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications

• Minimum 2 years of related experience required.
• High School Diploma or equivalent required.

Employee Benefits, Health, and Wellness

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more:https://careers.empowerpharmacy.com/benefits/ - Link Opens in New Tab