Shipping Clerk

Thompson Power Systems; Shelby Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Thompson Tractor in Michigan is seeking a Shipping Clerk to fulfill orders for internal and external customers. You will select parts from inventory, pull quantities, and process orders accurately and on time while working independently or on a team.

The role requires forklift certification, basic computer skills, and the ability to communicate effectively by phone and email. You will participate in required training and support trainees, with duties including delivering parts and coordinating

Qualifications

• High school diploma or the equivalent.
• 1–3 years shipping-related experience preferred.
• Experience using personal computers and basic typing skills required.
• Effective written, verbal, and telephone communication skills.
• Basic computer and data entry skills.

Responsibilities

• Select and pull correct parts from inventory in the appropriate quantities.
• Accurately process and complete parts orders with minimal supervision.
• Safely operate lift trucks in accordance with company policies and procedures.
• Respond professionally and effectively to customer needs and requests.
• Mentor and support Shipping Clerk Trainees as assigned.
• Deliver parts and packages to designated areas in a timely manner.
• Coordinate pickup and delivery of merchandise with common carriers.
• Perform other duties as assigned by management.

Skills

Communication

Data entry

Customer service

Education

High school diploma

Tools

Forklift certification

Job description

Position Summary

The Shipping Clerk is responsible for fulfilling orders while working both independently and as part of a team. This role requires the ability to complete order fulfillment for both internal and external customers in an accurate and timely manner. The Shipping Clerk is expected to successfully complete all required on‑the‑job training and e‑learning programs. The position requires initiative, a commitment to teamwork, a customer‑focused mindset, and a demonstrated ability to identify and implement efficient solutions.

Essential Responsibilities & Expectations

• Select and pull correct parts from inventory in the appropriate quantities
• Accurately process and complete parts orders with minimal supervision
• Safely operate lift trucks in accordance with company policies and procedures
• Respond professionally and effectively to customer needs and requests
• Mentor and support Shipping Clerk Trainees as assigned
• Deliver parts and packages to designated areas in a timely manner
• Coordinate pickup and delivery of merchandise with common carriers
• Perform other duties as assigned by management

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.

Qualifications

Education

• High school diploma or the equivalent

Experience

• A minimum of 1-3 years of work experience involving shipping related tasks is preferred.
• Experience using personal computers and basic typing skills are required.

Skills and Competencies

• Effective written, verbal, and telephone communication skills
• Basic computer and data entry skills

Job Training Requirements

• Completion of area‑specific parts operations training
• Completion of required OSHA training
• Forklift (lift truck) operator certification
• Completion of all required compliance training

Safety Summary

Working Conditions

Work is typically performed in a Parts Warehouse or Service Department shop environment. This position involves exposure to physical risk and varying weather conditions and may require extended periods of standing and walking on hard surfaces.

Physical Requirements

• Ability to pass pre-employment background check, physical exam (including drug screen), and meet all physical requirements for the position.
• Ability to speak, listen, read, write, and type effectively
• Ability to reach, kneel, grasp, stoop, and perform repetitive motions
• Ability to lift and carry items up to 75 pounds
• Ability to climb on and around heavy equipment
• Exposure to potential tripping, slipping, and falling hazards
• Work in environments with job site‑related hazards
• Ability to work effectively in stressful or high‑pressure situations

Job Hazards

• Risk of slipping, tripping, and falling
• Potential for hand injuries
• Exposure to work‑related stress and fatigue
• Risk of injury from operating forklifts and similar equipment
• Potential for back strain from lifting or repetitive movement

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.