Shipping Clerk

PeopleShare by PROMAN; Philadelphia (Philadelphia County); On-site; USD 25,000 - 36,000; Full time

Job summary

PeopleShare by PROMAN in Philadelphia is seeking a detail-oriented Shipping Clerk for a stable, full-time role in a primarily office-based setting. You will answer calls from customers and sales reps, process shipping documents, and support daily shipping operations.

The position blends customer service with logistics and clerical duties. Strong Excel/Word and WMS skills, plus clear communication, are essential for accurate and timely coordination with warehouse staff.

Qualifications

• Previous experience in customer service, shipping, logistics, warehouse administration, or office support preferred
• Strong computer skills, including: Microsoft Excel, Microsoft Word, Database systems, Warehouse Management Systems (WMS)
• Excellent communication and phone skills
• Strong customer service orientation
• Accurate data entry and recordkeeping abilities
• Exceptional attention to detail and organizational skills
• Ability to multitask and prioritize effectively
• Dependable, professional, and team-oriented attitude
• High School Diploma or equivalent preferred

Responsibilities

• Answer incoming calls from customers and sales representatives
• Provide professional and responsive customer service
• Process, maintain, and file shipping documentation
• Enter and update information within company databases and systems
• Utilize Microsoft Excel, Microsoft Word, and Warehouse Management Systems (WMS)
• Create shipping labels and related paperwork
• Maintain accurate filing systems and records
• Order office and operational supplies as needed
• Assist with general office administrative functions
• Support daily shipping department operations
• Coordinate information between customers, sales representatives, and warehouse personnel
• Ensure documentation is accurate and up to date

Skills

Customer service

Logistics

Shipping

Warehouse administration

Clerical experience

Data entry

Attention to detail

Multitasking

Team oriented

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Database systems

WMS

Job description

We're seeking a detail-oriented Shipping Clerk who thrives in a fast-paced office environment and enjoys being the go-to person for customers, sales representatives, and shipping operations.

Shipping Clerk

Job Details

Schedule: Monday-Friday, 8:30 AM-5:30 PM

Rotating Saturdays: 8:00 AM-12:00 PM (approximately once every 3-4 weeks)

Pay Rate: $22.00 per hour

Location: Northeast Philadelphia

About the Position

• Stable, full-time opportunity with a well-established company
• Consistent weekday schedule with limited Saturday rotation
• Primarily office-based work environment
• Dynamic role combining customer service, logistics support, and administrative responsibilities
• Collaborative team environment
• Perfect for candidates with customer service, logistics, shipping, warehouse administration, or clerical experience

Job Description

• Answer incoming calls from customers and sales representatives
• Provide professional and responsive customer service
• Process, maintain, and file shipping documentation
• Enter and update information within company databases and systems
• Utilize Microsoft Excel, Microsoft Word, and Warehouse Management Systems (WMS)
• Create shipping labels and related paperwork
• Maintain accurate filing systems and records
• Order office and operational supplies as needed
• Assist with general office administrative functions
• Support daily shipping department operations
• Coordinate information between customers, sales representatives, and warehouse personnel
• Ensure documentation is accurate and up to date

Job Requirements

• Previous experience in customer service, shipping, logistics, warehouse administration, or office support preferred
• Strong computer skills, including:
  • Microsoft Excel
  • Microsoft Word
  • Database systems
  • Warehouse Management Systems (WMS)
• Excellent communication and phone skills
• Strong customer service orientation
• Accurate data entry and recordkeeping abilities
• Exceptional attention to detail and organizational skills
• Ability to multitask and prioritize effectively
• Dependable, professional, and team-oriented attitude
• High School Diploma or equivalent preferred

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.