Shipping Clerk

CompuCycle; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CompuCycle in Houston is seeking a Shipping Clerk to join our warehouse team. You will prepare outgoing shipments, verify orders, and ensure items are packed, labeled, and shipped accurately and on time.

You'll greet walk-in customers, assist with pickups, and support fast-paced operations. The ideal candidate has customer service experience, basic computing skills, and the physical stamina to handle warehouse tasks.

Qualifications

• Customer-facing communication and service skills.
• Previous shipping clerk, warehouse, or customer service experience preferred.
• Stamina for standing, walking, bending, and lifting up to 50 lbs.

Responsibilities

• Greet and assist walk-in customers; provide friendly service.
• Prepare shipments; pack items securely for domestic and international shipping.
• Generate labels and BOL; maintain tracking records in shipping software.
• Inspect outgoing shipments for accuracy and damages.
• Coordinate carrier pickups with UPS, FedEx, DHL, and freight carriers.
• Monitor packing supplies and report shortages to management.
• Keep packing/shipping areas clean and compliant with safety rules.

Skills

Customer-Facing Experience

Shipping/Warehouse Experience

Physical Stamina

Schedule Availability

Tech Skills

Tools

Shipping Software

Inventory Tools

Email Navigation

Job description

Job Title: Shipping Clerk

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Location: Warehouse Environment

Job Type: Full-Time

Job Summary

We are looking for a reliable, hardworking Shipping Clerk to join our warehouse team. In this role, you will be responsible for preparing outgoing shipments, verifying product orders, and ensuring all goods are packed, labeled, and shipped accurately and on time.

Additionally, you will serve as a friendly face for our business, greeting and assisting walk-in customers who visit the warehouse for item pickups and inquiries. The ideal candidate is comfortable working in a fast-paced warehouse environment that involves physical activity and possesses strong customer service skills.

Key Responsibilities

• Customer Service & Walk-Ins: Greet and assist walk-in customers picking up orders or needing assistance with items, providing friendly, professional, and efficient service.
• Prepare Shipments: Accurately pull items, pack products securely, and prepare packages for domestic and/or international shipping.
• Documentation & Labeling: Generate shipping labels, bill of lading (BOL), and maintain accurate tracking records using shipping software and internal systems.
• Quality Control: Inspect outgoing shipments for accuracy, damages, or discrepancies against customer orders.
• Carrier Coordination: Schedule pickups with freight carriers and courier services (e.g., UPS, FedEx, DHL, LTL freight).
• Inventory & Supplies: Monitor shipping supplies (boxes, tape, labels, wrap) and report shortages to management.
• Warehouse Maintenance: Keep the packing, shipping, and customer-facing areas clean, organized, and compliant with safety regulations.

Qualifications & Requirements

• Customer-Facing Experience: Excellent interpersonal and communication skills with a proven ability to provide positive, helpful customer service in person.
• Experience: Previous experience as a shipping clerk, warehouse worker, or customer service role is preferred.
• Physical Stamina: Comfortable working in a warehouse environment that can experience temperature fluctuations and requires standing, walking, bending, and lifting up to 50 lbs regularly.
• Schedule Availability: Must be reliable and available to work Monday through Friday, from 8:00 AM to 5:00 PM.
• Tech Skills: Basic computer literacy to navigate shipping software, inventory tools, and manage emails.

What We Offer

• Standard daytime shift (No weekends or night shifts!)
• Opportunities for growth within the company