Shipping and Receiving Coordinator

Hayes Co.; Santa Fe Springs, Northern (CA, KY); Hybrid; USD 20,000 - 21,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401K with company match

PTO and Holidays

Weekly Pay

Tuition Reimbursement

Job summary

Hayes Company is seeking a Shipping and Receiving Coordinator in Santa Fe Springs, CA to manage daily inbound and outbound shipments in a fast-paced warehouse environment.

The role emphasizes accurate inventory movement, proper documentation, and coordination with carriers and internal teams. Strong organizational and communication skills are required, with a focus on customer service.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• 2+ years of experience in shipping and receiving or warehouse operations.
• Excellent written and verbal communication skills; professional with clients and partners.
• Strong interpersonal, collaborative, and team-oriented mindset.

Responsibilities

• Coordinate inbound and outbound freight deliveries and pickups.
• Maintain precise records of all shipments.
• Process shipping/receiving docs: bills of lading, labels, invoices, logs.
• Input/update inventory data in WMS and CRM systems.
• Communicate with carriers and internal teams about delays or changes.
• Respond to inquiries about inventory, orders, and schedules.
• Inspect received goods for damage or discrepancies; lift as needed.
• Provide general administrative support (filing, scanning, archiving).
• Monitor shared mailboxes and route tasks.
• Participate in logistics improvement initiatives and client service.
• Process urgent shipment requests and generate reports for operations.

Skills

MS Office

Shipping experience

Communication

Interpersonal skills

Time management

Detail oriented

Problem solving

Customer service

Education

High school diploma or equivalent

Tools

CRM systems

WMS platforms

Logistics software

Handheld scanners

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Shipping and Receiving Coordinator

Office Santa Fe Springs, CA, US

30+ days ago Requisition ID: 1571

Salary Range: $19.50 To $20.31 Annually

Position Summary: The Shipping and Receiving Coordinator is responsible for managing the daily inbound and outbound shipments within the warehouse. This role ensures accuracy in inventory movement, proper documentation, timely shipping and receiving processes, and coordination with carriers, internal departments, and customers. The ideal candidate will have strong organizational and communication skills and thrive in a fast-paced 3PL environment .

Essential Duties and Responsibilities:

• Coordinate and schedule inbound and outbound freight deliveries and pickups.
• Maintain precise records of all incoming and outgoing shipments.
• Prepare and process shipping and receiving documentation, including bills of lading, shipping labels, invoices, images of product and inventory logs.
• Accurately input and update inventory data in warehouse management and CRM systems and databases.
• Communicate with carriers, vendors, and internal teams regarding delays, changes or discrepancies.
• Respond promptly to inquiries regarding inventory, order status, and shipping schedules.
• Conduct inspections of received goods for damage or discrepancies and lift as needed.
• Perform general administrative support tasks such as filing, scanning, and archiving records.
• Monitor and manage shared team mailboxes; assign and route tasks appropriately.
• Participate in continuous improvement initiatives to optimize logistics workflows and client service processes.
• Process urgent or expedited shipment requests from our customers.
• Generate reports and provide actionable insights to support operations and decision-making.
• Complete end-of-day administrative duties to maintain workflow continuity and organization.
• Proactively collaborate across departments to support organizational goals and enhance efficiency.

Required Qualifications:

• High school diploma or equivalent.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Outlook.
• 2+ years of experience in shipping and receiving or warehouse operations.
• Excellent written and verbal communication skills; able to communicate professionally with clients, team members, and external partners.
• Strong interpersonal skills and a collaborative, team-oriented mindset .
• Highly organized with strong prioritization and time management skills.
• Analytical and detail-oriented with the ability to identify and resolve discrepancies.
• Capable of managing multiple tasks simultaneously in a fast-paced environment with frequent changes.
• Demonstrated ability to think critically, solve problems quickly, and exercise sound judgment.
• Strong customer service skills: able to serve as a point of contact for major clients and ensure high-quality service delivery.
• Comfortable working independently and taking ownership of responsibilities with minimal supervision.
• Ability to liaise effectively across departments including transportation, customer service, IT, and warehouse teams.
• Proactive in identifying service issues and contributing to continuous improvement initiatives.
• Familiarity with CMR’s/WMS platforms and client portal.

Preferred Qualifications:

• Experience working in a 3PL or logistics environment.
• Familiarity with various carrier platforms (UPS, FedEx, LTL).
• Bilingual in English and Spanish is a plus.

Physical Demands:

• Regularly required to sit, stand, and use hands for typing, filing, and other repetitive tasks.
• Occasionally required to lift or move objects up to 25 pounds.
• May require extended periods of sitting or standing while completing assignments.
• Fast -paced warehouse environment.
• Exposure to standard to moderate noise levels.

Travel Requirements:

• No travel.

Equipment Used :

• Standard office equipment such as computers, printers, and phones .
• Logistics and scheduling software platforms.
• Occasionally, use handheld scanners or other warehouse tools.

Supervisory Responsibilities:

• This position does not include supervisory responsibilities.

Benefits Offered:

• Medical/Dental/Vision Insurance- First of the month after 30 days of employment
• 401K with company match
• PTO and Holiday eligibility on the date of hire
• Weekly Pay
• Full Grant Tuition & Tuition Reimbursement

Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation or any other protected factor.