SHIPPING AND RECEIVING ASSOCIATE

United States Cold Storage, Inc.; La Vergne (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401K plan

Health Insurance after probationary/28

Educational assistance

Career growth opportunities

Job summary

United States Cold Storage, Inc. in La Vergne, TN is seeking a Warehouse Associate to manage inbound and outbound shipments, verify paperwork, and coordinate with carriers. You will enter data in the WMS, allocate dock doors, ensure accuracy, and support security and Welcome Center duties as needed.

This full-time role requires high attention to detail, strong communication, and the ability to thrive in a fast-paced environment. Competitive benefits and growth opportunities are included.

Qualifications

• Customer service oriented with focus on accuracy and timeliness.
• Ability to interpret packing slips and process shipments.
• Proficient use of a WMS to track goods entering and leaving the warehouse.

Responsibilities

• Communicate effectively with carriers regarding inbound and outbound movements.
• Enter data into the WMS from carrier paperwork to process inbounds.
• Verify driver IDs, assign dock doors, and check in/out drivers.
• Maintain knowledge of product location to efficiently assign docks and shipments.
• Identify and report issues to supervisor and update carrier/customer documentation.
• Assist accounts with posting inbound/outbound shipments and customer relations.

Skills

Customer service

Packing slips

WMS data entry

Education

High school diploma, GED, or equivalent

Tools

WMS software

Job description

Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

The Job Details

• Communicate effectively with carriers and other contacts regarding the inbound and outbound movements of their product.
• Expected to have a full picture understanding of how to enter product into the WMS, how product is stored, and shipped out of the facility.
• Engage with drivers and verify driver identification in order to assign them dock doors and ultimately check the drivers in and out.
• Responsible for knowledge of product location within the warehouse to effectively assign dock doors.
• Effectively communicate any issues to the warehouse so they can plan accordingly.
• Accurately enter data into the system from the carrier/customers paperwork to properly process inbounds.
• Generate the bill documentation, ensure the carrier reviews the paperwork, and confirm the driver has all the correct paperwork for the load with the correct destination.
• Must report overages, shortages, defective materials or questionable conditions as per the customer’s requirements to the department supervisor and note on carrier/customer documentation.
• Responsible for putting all necessary information regarding appointments including driver’s paperwork, seal, trailer number etc.
• Act as the final check point for order completion and accuracy prior to releasing the driver.
• Responsible for identifying extra charges for pallets, overtime, labor etc. and collecting appropriate charges from the driver.
• Assist Customer Accounts with the posting of inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Act as a Welcome Center Associate and Security Guard when needed including overseeing the complete check in and check out process, trailer verification procedure, checking the yard, and verifying sealed trailers.
• Work effectively outside in order to communicate with drivers.

The Job Specifics

• Location, Department and Work Hours: Warehouse Hours Vary
• Reports To: Customer Account Supervisor or Manager
• Travel Amount: May Vary
• Job Type, EEO, and Job Code: Full-Time, non-exempt

Education

• Required: High school diploma, GED, or equivalent

Experience

• Customer service oriented.
• Familiar with and able to interpret packing slips
• Use a WMS to process and track the flow of goods coming and going from the warehouse.

Other Abilities You Will Need to Have

• May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing are essential for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Additional work hours may be requested by management to help manage employee production, projects, and or special events.
• Operate a registered motor vehicle if part of daily tasks.
• Engage in frequent personal interaction and communication.
• Possess strong arithmetic and reading skills.
• Follow verbal instructions, written instructions, and company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

The Standard Details

• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Ensure solutions are effectively implemented.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs.

What’s In It For You

• 401K and Educational Assistance after 1 year.
• Blue Cross Blue Shield available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks.

Additional Information

• This job description may not encompass all tasks necessary to complete the role.
• Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.