Shipping and Logistics Team Lead

Carrier; Charlotte (NC); On-site; USD 33,000 - 66,000; Full time

Benefits offered by this job

Health Care benefits

Retirement benefits

Paid time off

Job summary

Carrier is seeking a Shipping and Logistics Team Lead for our Charlotte location. The role oversees shipping, receiving, and warehousing operations, driving safety, quality, productivity, and cost improvements.

You will lead a team of material handlers, forklift operators, and clerks, ensuring on-time shipping, accurate picking, and efficient dock-to-stock processes. The ideal candidate has 1+ year leadership in logistics, hands-on WMS/barcode experience, and a high school diploma or GED.

Qualifications

• High School Diploma or GED required.
• 1+ year warehouse/logistics experience with WMS and barcode scanners.
• 1+ year leadership experience supervising warehouse personnel.

Responsibilities

• Monitor, assist, and improve safety, quality, productivity, delivery, and cost in shipping, receiving, and warehousing operations.
• Lead daily assignments and stand-up meetings; coordinate material handlers, forklift operators, and clerks.
• Triage and resolve operational issues including carrier delays and packing/shipping discrepancies.
• Communicate shift-to-shift inventory issues, workload levels, and safety concerns; ensure paperwork accuracy.
• Drive continuous improvement to reduce waste and improve material flow and KPI performance.

Skills

Leadership

Teamwork

Problem-solving

Communication

Attention to detail

Education

High School Diploma or GED

Tools

WMS

Barcode Scanners

Microsoft Office

Job description

## Shipping and Logistics Team LeadApply: Onsite: CAN03: Carrier-Charlotte, 9701 Old Statesville Road, Charlotte, NC, 28269 USA: Full time: Posted Today: 30221272**About Carrier**Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.**Responsibilities**Monitor, assist, and improve all aspects of **Safety, Quality, Productivity, Delivery, and Cost** within the Shipping, Receiving, and Warehousing environment. This position is responsible for achieving all department expectations and performance metrics. **The person in this position will:*** Ensure safe material-handling and warehouse operations, including forklift use, dock work, and storage practices.* Eliminate, prevent, and countermeasure inventory discrepancies, shipping errors, packaging issues, and receiving variances.* Meet and exceed daily shipping throughput, receiving processing, order picking, staging, and loading productivity goals.* Identify and implement improvements to reduce freight, labor, handling, and storage costs.* Contribute to all departmental KPIs such as:o On-time shipmento Dock-to-stock cycle timeo Picking/packing accuracyo Inventory accuracyo Carrier performance metrics **TEAM LEAD DUTIES*** Maintain excellent attendance and punctuality to model expectations for the logistics team.* Motivate and engage team members using positive reinforcement and clear direction.* Communicate urgency around carrier cut-off times, customer delivery expectations, inbound material priorities, and warehouse flow.* Maintain comprehensive knowledge of all shipping, receiving, warehouse management system (WMS) workflows, inventory control tasks, and material flow operations.* Provide immediate operational support when staffing gaps occur.* Coordinate daily assignments for material handlers, forklift operators, and shipping/receiving clerks.* Lead weekly stand‐up meetings to review performance metrics and continuous improvement opportunities. **EFFECTIVE COMMUNICATIONS**The Team Lead will:* Communicate shift-to-shift on inventory issues, workload levels, equipment status, staffing needs, and safety concerns.* Troubleshoot and resolve operational challenges, including carrier delays, damaged freight, inbound discrepancies, and WMS scanning errors.* Ensure accuracy in all packing, labeling, pallet documentation, and shipping paperwork.* Promote continuous improvement tools to reduce waste and increase workflow efficiency.* Provide new employee orientation and cross-training to ensure a flexible, multi-skilled workforce.* Ensure all logistics equipment—forklifts, pallet jacks, scanners—are in safe operating condition.* Continuously seek out opportunities to improve material flow, reduce bottlenecks, and eliminate non-value-added activities. **Required Qualifications*** High School Diploma or GED* 1+ years of warehouse or logistics experience, including hands-on operation of a Warehouse Management System (WMS) and barcode/scanning equipment in a shipping, receiving, or distribution environment.* 1+ years of leadership experience, including supervising/coordinating warehouse personnel and facilitating team activities or group meetings.* Ability and willingness to work overtime hours, including evening or weekend shifts, as required by operational needs. **Preferred Qualifications*** Work history demonstrating teamwork, versatility, and adaptability* Proven problem-solving abilities* Ability to work independently and with others* Strong decision-making and leadership capabilities* Proficient in Microsoft Office (Word, Excel)* Excellent written and verbal communication skills* Understanding of freight handling, LTL/parcel shipments, dock operations, and carrier scheduling* Forklift, Mi-jack, or powered industrial truck experience (certification preferred)* Background in lean logistics, 5S, or continuous improvement methods* Experience coordinating warehouse staff or leading a logistics team**Benefits** Employees are eligible for benefits, including:* **Health Care benefits:** Medical, Dental, Vision; wellness incentives* **Retirement benefits*** **Time Off and Leave:** Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation* **Disability:** Short-term and long-term disability* **Life Insurance and Accidental Death and Dismemberment*** **Tax-Advantaged Accounts:** Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account* **Tuition Assistance****To learn more about our benefits offering, please click here:** Work With Us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. **Pay Range**The hourly rate for this position is between **$24.00 - $48.00**per hour. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Applications will be accepted for at least 3 days from Job Posting Date. **Job Posting Date:** 11/2/2026****Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.******Job Applicant's Privacy Notice:**Click on this link to read the Job Applicant's Privacy Notice*At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.*