Shipping and Logistics Team Lead

C01 Carrier Corporation; Charlotte (NC); On-site; USD 33,000 - 66,000; Full time

Benefits offered by this job

Health care benefits

Retirement benefits

Paid time off

Disability coverage

Life Insurance

Tuition assistance

Job summary

Carrier is seeking a Team Lead in Charlotte, NC to oversee shipping, receiving and warehousing activities. You will guide material handlers, forklift operators and shipping clerks, ensuring safe, accurate and timely operations in a fast-paced logistics environment.

You will manage daily workload, coordinate carrier cut-offs, review performance metrics, and drive continuous improvement using Lean, 5S and WMS workflows.

Qualifications

• High School Diploma or GED requirement is mandatory.
• 1+ year of warehouse/logistics experience with WMS and barcode scanning.
• 1+ year of leadership experience in a logistics setting.
• Overtime may be required based on operational needs.

Responsibilities

• Monitor, improve safety, quality, productivity, delivery and cost in warehouse operations.
• Ensure safe material handling, forklift use, dock work and storage practices.
• Meet daily shipping throughput, receiving processing, and packing accuracy goals.
• Lead daily assignments for material handlers and shipping clerks.
• Coordinate carrier cut-offs and communicate delivery expectations.
• Identify cost-reduction opportunities in freight, labor and storage.

Skills

Leadership experience

Warehouse/logistics experience

Teamwork

Problem-solving

Communication

Adaptability

Education

High School Diploma or GED

Tools

Warehouse Management System (WMS)

Barcode scanning equipment

Job description

About Carrier Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Responsibilities

Monitor, assist, and improve all aspects of Safety, Quality, Productivity, Delivery, and Cost within the Shipping, Receiving, and Warehousing environment. This position is responsible for achieving all department expectations and performance metrics. The person in this position will:

Ensure safe material‑handling and warehouse operations, including forklift use, dock work, and storage practices.

Eliminate, prevent, and countermeasure inventory discrepancies, shipping errors, packaging issues, and receiving variances.

Meet and exceed daily shipping throughput, receiving processing, order picking, staging, and loading productivity goals.

Identify and implement improvements to reduce freight, labor, handling, and storage costs.

• o On‑time shipment
• o Dock‑to‑stock cycle time
• o Picking/packing accuracy
• o Inventory accuracy
• o Carrier performance metrics

Team Lead Duties

Maintain excellent attendance and punctuality to model expectations for the logistics team.

Motivate and engage team members using positive reinforcement and clear direction.

Communicate urgency around carrier cut‑off times, customer delivery expectations, inbound material priorities, and warehouse flow.

Maintain comprehensive knowledge of all shipping, receiving, warehouse management system (WMS) workflows, inventory control tasks, and material flow operations.

Provide immediate operational support when staffing gaps occur.

Coordinate daily assignments for material handlers, forklift operators, and shipping/receiving clerks.

Lead weekly stand‑up meetings to review performance metrics and continuous improvement opportunities.

Effective Communications

The Team Lead will:

Communicate shift‑to‑shift on inventory issues, workload levels, equipment status, staffing needs, and safety concerns.

Troubleshoot and resolve operational challenges, including carrier delays, damaged freight, inbound discrepancies, and WMS scanning errors.

Ensure accuracy in all packing, labeling, pallet documentation, and shipping paperwork.

Promote continuous improvement tools to reduce waste and increase workflow efficiency.

Provide new employee orientation and cross‑training to ensure a flexible, multi‑skilled workforce.

Ensure all logistics equipment—forklifts, pallet jacks, scanners—are in safe operating condition.

Continuously seek out opportunities to improve material flow, reduce bottlenecks, and eliminate non‑value‑added activities.

Required Qualifications

High School Diploma or GED

1+ years of warehouse or logistics experience, including hands‑on operation of a Warehouse Management System (WMS) and barcode/scanning equipment in a shipping, receiving, or distribution environment.

1+ years of leadership experience, including supervising/coordinating warehouse personnel and facilitating team activities or group meetings.

Ability and willingness to work overtime hours, including evening or weekend shifts, as required by operational needs.

Preferred Qualifications

Work history demonstrating teamwork, versatility, and adaptability

Proven problem‑solving abilities

Ability to work independently and with others

Strong decision‑making and leadership capabilities

Proficient in Microsoft Office (Word, Excel)

Excellent written and verbal communication skills

Understanding of freight handling, LTL/parcel shipments, dock operations, and carrier scheduling

Forklift, Mi‑jack, or powered industrial truck experience (certification preferred)

Background in lean logistics, 5S, or continuous improvement methods

Experience coordinating warehouse staff or leading a logistics team

Benefits

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short‑term and long‑term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax‑Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance

Pay Range

The hourly rate for this position is between $24.00 - $48.00 per hour.

Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date.

Job Posting Date: 11/2/2026

Equal Opportunity Employer

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.