Shipping Admin Lead - 1st Shift

RJW Logistics Group; Joliet (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An industry-leading logistics company is seeking dedicated individuals to join their team. This role offers the chance to work in a dynamic environment where you will oversee shipping operations, verify materials, and ensure customer satisfaction. With a focus on employee development and ownership, you will be part of a collaborative community that values your contributions. Enjoy a structured schedule from Monday to Friday, with competitive hourly pay and the opportunity to grow within the company. If you're ready to make an impact in the logistics sector, this is the perfect opportunity for you.

Benefits

Employee Ownership Program

Financial Rewards through share appreciation

Collaborative work environment

Annual share grants based on salary

Qualifications

• 2+ years of clerical experience with logistics knowledge.
• Typing speed of at least 40 wpm required.

Responsibilities

• Verify received materials and schedule shipping.
• Prepare bills of lading and ensure shipment accuracy.
• Coordinate loading with dock and drivers.

Skills

Basic office clerical skills

Typing speed of at least 40 wpm

Clerical experience (2+ years)

Basic logistics and shipping knowledge

Education

High School Diploma or GED

Tools

Computer applications (word processing, spreadsheets)

Company-specific software

Job description

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RJW Logistics Group is HIRING!

OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are excited to announce our Employee Ownership Program—an opportunity designed to empower, motivate, and reward our team members. At RJW, we believe our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:

1. Ownership Stake: Become a co-owner of the company and see how your efforts contribute to your financial growth and the company's prosperity.
2. Financial Rewards: Potential for increased earnings through share appreciation.
3. Sense of Belonging: Feel more connected and committed to your work as part of the company's journey.
4. Community and Collaboration: Join a community of like-minded individuals invested in the company's mission, fostering a collaborative environment.
5. Cost: The program costs nothing to you. As long as you are employed with RJW, you will benefit from it, and shares will be granted annually based on salary.

Our Employee Ownership Program is more than a benefit—it's a path to a brighter future together. Join us and become a valued co-owner of RJW. Together, we can achieve greatness.

Schedule/Shift: Monday - Friday / 7:00 AM - 3:30 PM ($20/hr)

Job Purpose: Reporting to the Warehouse Supervisor, this role involves verifying received materials, scheduling shipping, and creating detailed shipping documentation. The position requires collaboration with the warehouse team to ensure customer satisfaction and support shipping operations.

Essential Duties and Responsibilities:

• Oversee driver check-in processes.
• Prepare bills of lading; verify shipment details against work orders.
• Receive and unload materials; verify shipment accuracy; process returns.
• Sort, count, package, label, and log inventory.
• Print shipping paperwork.
• Coordinate loading with the dock and drivers.
• Communicate with carriers regarding drop trailers and paperwork.
• Ensure all paperwork is signed and loads are closed in the system.
• Trace lost shipments and handle customer claims, including proof of delivery.
• Coordinate with Customer Service for special order paperwork.
• Understand and follow RJW policies and procedures.
• Communicate customer issues to relevant personnel.
• Maintain confidentiality.
• Recommend and implement improvements.
• Update operations reports.
• Perform other tasks as assigned.

Additional Responsibilities:

• Maintain a positive telephone demeanor.
• Be trainable to be ‘Phone Assertive’.
• Organize and schedule effectively.
• Lead and train staff.
• Multi-task efficiently.
• Use computer applications including word processing and spreadsheets, and learn company-specific software.

Qualifications:

• Basic office clerical skills.
• Typing speed of at least 40 wpm.
• At least 2 years of clerical experience.
• Basic logistics and shipping knowledge.

Education and/or Experience:

• High School Diploma or GED preferred.