Shipper/Receiver I

LGC; Manchester (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

LGC Standards is seeking a diligent Shipper/Receiver I to accurately receive, store, package, document, and ship products and materials. The role ensures regulatory compliance and supports inventory accuracy, working with various teams and outside carriers.

Responsibilities include domestic and international shipments, carrier coordination, and processing customer service requests, all while adhering to safety policies and company SOPs.

Qualifications

• Must be at least 18 years old and fluent in English.
• High School Diploma or GED; or related experience and/or training; or equivalent combination of education and experience.
• Basic computer proficiency and ability to learn business software applications.
• Ability to obtain DOT and IATA certifications provided by the company.
• Use of a pallet jack or drum dolly to move heavier loads.

Responsibilities

• Package and prepare domestic and international shipments according to customer requirements, established service levels and regulatory requirements.
• Work with various carriers on shipping issues (late deliveries, missing/damaged shipments etc.).
• Receive, inspect, document, and distribute incoming materials.
• Pick, stage, and inspect customer orders accurately.
• Follow established SOPs, work instructions, and regulatory requirements while identifying opportunities to improve efficiency, accuracy, and customer service.
• Escalate process, compliance, or safety concerns appropriately.
• Handle customer service requests and shipment quotations.

Skills

English fluency

Education

High School Diploma or GED

Tools

Pallet jack

Drum dolly

Job description

LGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers' analytical needs. We innovate and apply science to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Job Description

The Shipper/Receiver I is responsible for accurate receiving, handling, storage, packaging, documentation, and shipment of products, samples, and materials in support of customer and business requirements. This role ensures compliance with applicable transportation regulations, including DOT and IATA requirements, while supporting inventory accuracy, internal material movements, and customer service activities. The position works closely with Customer Service, Procurement, Compliance and external transportation providers to ensure timely and compliant movement of materials and products.

To perform this job successfully, an individual must be able to capably perform each of the following essential duties:

• Package and prepare domestic and international shipments according to customer requirements, established service levels and regulatory requirements.
• Work with various carriers on shipping issues (late deliveries, missing/damaged shipments etc.).
• Receive, inspect, document, and distribute incoming materials.
• Pick, stage, and inspect customer orders accurately.
• Follow established SOPs, work instructions, and regulatory requirements while identifying opportunities to improve efficiency, accuracy, and customer service.
• Escalate process, compliance, or safety concerns appropriately.
• Handle customer service requests and shipment quotations.
• Follow all company safety policies and procedures, and immediately report all accidents to a manager or supervisor.
• Exemplify the LGC core values on a day-to-day basis.
• Perform additional duties and projects assigned to support business needs.

Qualifications

Essential Knowledge and Qualifications:

• Must at least be 18 years of age and fluent in English.
• High School Diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
• Basic computer proficiency and ability to learn business software applications.
• Ability to read and interpret work instructions, safety procedures, and regulatory documentation.
• Ability to obtain DOT and IATA certifications provided by the company.
• Use of a pallet jack or drum dolly to move heavier loads.

Desired Knowledge and Qualifications:

• Experience with FedEx, UPS, DHL, and other carrier shipping systems.
• Hazardous materials shipping experience.
• International shipping experience.

Physical Requirements

• Occasionally lifting ~60 pounds.
• Use of a pallet jack or drum dolly to move heavier loads.
• Frequent bending, stooping, squatting, pushing, and pulling of parts and part containers.
• Repetitive motion due to use of computer.

Additional Information

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Equal opportunities

LGC strongly believes that every job applicant and employee should be valued for their talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental, religion, or belief. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

This position requires current U.S. work authorization. We are unable to sponsor or assume sponsorship for temporary visas (including H-1B, H-2B, OPT, O-1, TN)

#scienceforasaferworld