Shipper-Receiver, Full Time, Richmond - West Elm

Williams-Sonoma; Richmond (VA); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Zusammenfassung

Williams-Sonoma, Inc. in Richmond, VA is seeking a detail‑oriented stockroom and customer service associate to support in-store operations. You will help receive shipments, stock shelves, and prepare items for sale while delivering exceptional service on the floor.

You will coordinate with management to plan for shipments, maintain accurate inventory records, and assist in stocking, transfers, and loss prevention. This role offers an employee discount and benefits.

Qualifikationen

• 1–2 years stockroom experience.
• 1–2 years customer service experience.
• Basic product knowledge preferred.
• Effective planning and time management to multitask.

Aufgaben

• Exemplify the highest level of customer service standards to internal and external customers.
• Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs.
• Process shipments as delivered and maintain inventory records.
• Direct merchandise flow from stock room to sales floor.
• Ticket and stock merchandise in stock room or prepare for distribution to the sales floor.
• Organize stockroom departments and adjust stocking procedures to keep aisles clear.
• Process inventory paperwork including transfers, receiving logs, discrepancies, and returns.
• Maintain accurate records of merchandise at off-site locations.
• Execute timely processing of donations and MOS merchandise.
• Pack and log merchandise for shipments.
• Ensure stockroom is clean; complete daily tasks and maintenance.
• May supervise and train stock associates; assist on sales floor as needed.
• Comply with all company policies and procedures; minimize loss.

Kenntnisse

Stockroom experience

Customer service

Planning & time management

Product knowledge

Tools

POS system

Jobbeschreibung

You're excited about this opportunity because you will...

• Exemplify the highest level of customer service standards to internal and external customers
• Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs
• Process shipments as delivered. Ensure inventory records are properly maintained
• Direct merchandise flow from stock room to sales floor
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off site locations. Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
• Maintain an accurate record of merchandise stored at the off-site locations
• Execute timely processing of donations and MOS merchandise
• Pack and log merchandise as required for shipments
• Ensure stockroom is swept and clean with garbage removed and supplies organized
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• May supervise and train stock associates
• Assist on sales floor as needed
• Comply with all Company Policy and Procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Why you will love working at Williams-Sonoma, Inc.

• We're a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We're at the forefront of tech and retail, redefining technology for the next generation
• We're passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We're excited about you because...

• 1-2 years stockroom experience
• 1-2 years customer service experience.
• Basic product knowledge preferred.
• Effective planning and time management skills to execute multiple tasks simultaneously.
• Valid driver's license (where applicable)

Physical Requirements:

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits Just for You

• This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $16.00-$18.00 per hour.
• Depending on your position and your location, here are a few highlights of what you might be eligible for:
• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances