Shipper-Receiver

Williams-Sonoma, Inc.; Indianapolis, Indiana, Christiansted (IN, PA, United States Virgin Islands); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a fast-growing, innovative company that values creativity and autonomy. This role involves providing exceptional customer service while managing stockroom operations efficiently. You'll be part of a technologically driven business that prioritizes the client experience and offers competitive salaries along with comprehensive health benefits. If you're looking for a dynamic environment where your contributions matter, this is the perfect opportunity for you. Enjoy a generous employee discount, a wellness program, and a supportive leadership team that encourages new ideas and initiatives.

Benefits

Generous employee discount

401(k) plan

Wellness program

Paid vacations

Health benefits

Dental insurance

Vision insurance

Qualifications

• 1-2 years of stockroom experience required.
• 1-2 years of customer service experience preferred.
• Basic product knowledge is a plus.

Responsibilities

• Exemplify high customer service standards to all customers.
• Assist in planning for receipt of shipments and staffing needs.
• Maintain accurate inventory records and process paperwork.

Skills

Customer Service

Inventory Management

Planning and Time Management

Education

High School Diploma

Tools

POS System

Job description

You're excited about this opportunity because you will...

• Exemplify the highest level of customer service standards to internal and external customers
• Assist management in planning for receipt of shipments to determine cost-effective receipt and any additional staffing needs
• Process shipments as delivered. Ensure inventory records are properly maintained
• Direct merchandise flow from stock room to sales floor
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Organize stockroom departments by stocking merchandise and supplies on appropriate shelves or in off-site locations. Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.
• Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise, and returns.
• Maintain an accurate record of merchandise stored at the off-site locations
• Execute timely processing of donations and MOS merchandise
• Pack and log merchandise as required for shipments
• Ensure stockroom is swept and clean with garbage removed and supplies organized
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• May supervise and train stock associates
• Assist on sales floor as needed
• Comply with all Company Policy and Procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Why you will love working at Williams-Sonoma, Inc.

• We're a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We're at the forefront of tech and retail, redefining technology for the next generation
• We're passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We're excited about you because...

• 1-2 years stockroom experience
• 1-2 years customer service experience.

Additional Qualifications

• Basic product knowledge preferred.
• Effective planning and time management skills to execute multiple tasks simultaneously.
• Valid driver's license (where applicable)

Physical Requirements:

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Note: WSI will not now or in the future commence an immigration case or sponsor an individual for this position. This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer and considers qualified applicants with criminal histories in accordance with applicable laws.