Shift Team Leader: Drive Performance & Development

The J.M. Smucker Company; Albany (AL); On-site; USD 60,000 - 100,000; Full time

Job summary

The J.M. Smucker Company in Albany, AL is seeking a Team Leader to guide an operating shift focused on continuous improvement, training, safety, quality and productivity.

You will develop shift plans, deploy resources, lead team meetings, and drive performance through scorecards and skill development. The role emphasizes cross-functional collaboration with Make, Pack and Ship, QA, Logistics, and HR to sustain high-performing teams.

Qualifications

• Strong leadership and collaboration are required to drive team performance and safety.
• Excellent communication skills to coordinate across functions and shifts.
• Must meet attendance criteria: maintain absenteeism rate below 3 in the last 12 months.
• No active Progressive Discipline actions for the candidate.
• Must have been in the current department for 12 months.
• Ability to manage shift plans, training, and skill development.

Responsibilities

• Lead the team’s total performance across Safety, Quality & Productivity using scorecards and regular reviews.
• Develop and implement a shift plan prior to team meetings and deploy resources to meet business needs.
• Manage time and attendance, ensure coverage, and coordinate vacation planning and training needs.
• Lead EOS and DDS meetings; track and review team performance and skill matrix progress.
• Support cross-functional collaboration with Make, Pack, Ship, QA, Logistics, and HR.
• Apply problem-solving methods (SQMS tools) to root cause operational issues and continuous improvement.

Skills

Strong leadership

Collaboration & Communication

Attendance discipline

Job description

The J.M. Smucker Company in Albany, AL is seeking a Team Leader to guide an operating shift focused on continuous improvement, training, safety, quality and productivity.

You will develop shift plans, deploy resources, lead team meetings, and drive performance through scorecards and skill development. The role emphasizes cross-functional collaboration with Make, Pack and Ship, QA, Logistics, and HR to sustain high-performing teams.