Shift Supervisor - Unarmed

Alliedbarton Security Services; Santa Monica (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plans

Paid holidays

Vacation after 1 year

Job summary

Allied Universal is hiring a Shift Supervisor - Unarmed to oversee security operations for a high profile client in Santa Monica, CA. The role requires directing a team, enforcing post orders, and maintaining service quality on a designated shift.

The ideal candidate will have strong customer service skills, two years of security experience, a valid driver's license, and proficiency with MS Office for reporting and scheduling. Competitive hourly pay is offered.

Qualifications

• High school diploma or equivalent required.
• Two years of verifiable security experience preferred.
• Strong communication and organizational skills expected.
• Must have a valid driver’s license and relevant licensing where required.
• MS Office proficiency and ability to prepare reports.

Responsibilities

• Oversee shift operations and security personnel on site.
• Provide direction to officers and ensure post orders are followed.
• Coordinate staffing, scheduling, and on-site training.
• Maintain contract compliance and service quality on shift.
• Monitor and control overtime within designated limits.
• Prepare and review security surveys and incident reports.
• Assist in payroll and related administrative tasks.
• Recommend improvements for security posture and efficiency.

Skills

Customer service

Poise under pressure

Oral and written communication

Planning and organizing

MS Office

Problem solving

Coaching mentoring

Active listening

Teamwork

Situational assessment

Data interpretation

Research and reporting

Conflict mediation

Goal setting

Attention to detail

Education

High school diploma or equivalent

Associate’s degree or higher

Tools

Microsoft Office Applications

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Shift Supervisor - Unarmed $23.50 per Hour. The Shift Supervisor will be responsible for the security of a high profile client’s facility, property, and surrounding campus for a designated shift. The Shift Supervisor performs general security duties as directed in the protection of persons and property and the enforcement of all applicable policies, rules, and regulations, as specified in post orders, and will deter criminal activity and misconduct.

RESPONSIBILITIES:

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross-training officers to make them more versatile and run site efficiently
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under their direct supervision
• Oversee staffing, scheduling and on-site training for security officer assigned to his/her shift.
• Ensure that contract required training and screening elements for security personnel have been met
• Maintain overtime to minimum or to a predefined level designated by Allied Universal®
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

QUALIFICATIONS:

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current and valid driver’s license
• Must possess one or more of the following:
  • Associate’s degree of higher in any discipline
  • Service in the active-duty military, military reserves, or National Guard
  • Service in auxiliary police or police cadets
  • Minimum of one (1) year verifiable and successful security experiences
• Minimum of two (2) years of verifiable work experience demonstrating the following:
  • Excellent customer service skills
  • Ability to maintain poise and self-control during emergency situations
  • Capability of understanding and applying written and verbal orders, and of composing reports
• Effective oral and written communication skills; write informatively, clearly, and accurately
• Planning and organizing skills
• Proficiency with Microsoft Office Applications
• Problem solving skills
• Coaching, mentoring, motivating skills
• Active listening skills
• Encourage effective teamwork
• Assess and evaluate situations effectively
• Synthesize facts, concepts, principles
• Identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Setting and achieving goals
• Attending to detail

PREFERRED QUALIFICATIONS:

• Experience in Emergency Management Systems FEMA Incident Command Certification; ICO 100, 200, 300
• Working knowledge of EMS protocols, Medical First Responder or Emergency Medical Technician

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.