Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Worcester (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level role offers an exciting opportunity to develop management skills while supporting store operations. Trainees will learn to drive store performance and enhance customer loyalty through exceptional service. With flexible scheduling and a focus on personal development, this position serves as a stepping stone to higher supervisory roles. The company provides a comprehensive benefits package, including medical plans and tuition assistance, making it an attractive opportunity for those looking to grow in the retail sector.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Dependent care resources

Tuition assistance

Qualifications

• Strong analytical and deductive reasoning skills are essential.
• Proficiency in computer applications is required.

Responsibilities

• Supervise store crew activities and manage tasks effectively.
• Assist customers with inquiries and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High school diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key business aspects like building customer loyalty through exceptional service, and CVS/pharmacy culture.

Upon successful training completion, trainees may be considered for promotion to open supervisory positions. These roles support store management by driving store performance, ensuring smooth operations, and leading staff in the absence of a manager.

Essential Functions

1. Management
   • Collaborate effectively with management and staff
   • Supervise store crew activities, including assigning and following up on tasks
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with inquiries, issues, and complaints
   • Promote CVS customer service culture (greet, assist, thank)
   • Handle customer relations per company policy, ensuring a positive shopping experience
   • Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High school diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 27

Time Type: Part-time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 07/29/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.