Shift Supervisor Trainee

Yoder Ainlay Ulmer & Buckingham, LLP; Woodbridge (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Yoder Ainlay Ulmer & Buckingham, LLP is seeking a Shift Supervisor Trainee to prepare for potential supervisory roles at CVS Health. This entry-level role focuses on management responsibilities and customer service, training employees for leadership positions and enhancing retail operations. Ideal candidates should have strong communication skills and a flexible schedule for various shifts.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

No-cost wellness programs

Paid time off

Tuition assistance

Qualifications

• Required: Deductive reasoning, analytical, computer, advanced communication skills.
• Flexible schedule including early mornings, evenings, weekends, overtime as needed.

Responsibilities

• Supervise store crew by assigning and following up on activities.
• Assist customers with questions, problems, and complaints.
• Communicate effectively with management and staff.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture—greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is $0.00 - $0.00. The actual salary depends on experience, education, location, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/25/2025

Applicants with arrest or conviction records will be considered per legal requirements.