Shift Supervisor Trainee

Nuvance Health; Woodbridge (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading health solutions company is seeking a 'Shift Supervisor Trainee' to prepare for higher-level supervisory roles. This entry-level position requires strong leadership, customer service skills, and the ability to work a flexible schedule. Following completion of training, successful candidates will promote to Operations Supervisor or Shift Supervisor positions, driving store execution and performance.

Benefits

401(k) with matching

Employee stock purchase plans

Tuition assistance

Paid time off

Flexible schedules

Qualifications

• Ability to work a flexible schedule.
• Experience in retail preferred.

Responsibilities

• Supervise and direct store crew activities.
• Assist customers and maintain customer confidentiality.
• Lead store operations when management is not present.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information both to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues in accordance with company policy, promoting a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

30

Time Type

Full time

Pay Range

The typical pay range for this role is: $0.00 - $0.00. The actual salary will depend on experience, education, location, and other factors.

Benefits

We offer a comprehensive and competitive package including affordable medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit our benefits page.

Application deadline: 09/03/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.