Shift Supervisor Trainee

CVS Health; Winterville (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is looking for a Shift Supervisor Trainee in Winterville, NC. This entry-level, part-time role prepares you for future supervisory positions while overseeing store operations and enhancing customer loyalty. Comprehensive training will provide essential skills needed for successful performance in a fast-paced environment, with opportunities for advancement.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Retail experience preferred.

Responsibilities

• Supervise store staff, assign tasks, and ensure store operations.
• Assist customers with inquiries and handle relations issues.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the staff, ensures smooth store operations, and completes opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff.
• Supervise store staff by assigning, directing, and following up on activities.
• Communicate effectively with management and staff.

1. Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS's customer service culture: greet, offer help, and thank customers.
• Handle customer relations issues per company policy, fostering positive shopping experiences.
• Maintain customer confidentiality.

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Weekly Hours: 25
• Time Type: Part-time
• Pay Range: $16.00 - $23.00 per hour, depending on experience, education, and location.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit CVS Benefits.

The application deadline is 09/08/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.