Shift Supervisor Trainee

CVS Health; Willow Grove (Montgomery County); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to join their team. This entry-level role prepares employees for supervisory positions, focusing on management skills and customer service. The position offers a full-time schedule with comprehensive benefits, ensuring a supportive work environment. Successful trainees can advance to Operations Supervisor roles.

Benefits

Comprehensive medical plans

401(k) plan

Stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication skills are essential.
• Flexible schedule including early mornings and weekends.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers with questions and promote service culture.
• Ensure smooth operations when no manager is present.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

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Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

• Management: Work effectively with store management and store crews
• Supervise store staff by assigning, directing, and following up on activities
• Communicate effectively with management and crews

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (Greet, offer help, thank)
• Handle customer relations issues per company policy to ensure positive shopping experience
• Maintain customer/patient confidentiality

Qualifications

• Deductive reasoning, analytical skills, computer skills
• Advanced communication skills
• Flexible schedule including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications

• Experience in retail

Education

High School Diploma or Equivalent preferred, but not required.

Work Hours

40 hours per week

Employment Type

Full time

Pay Range

$16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), stock purchase plan, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application closes on: 08/19/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

Additional Information

• Seniority level: Internship
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care

Referrals increase your chances of interviewing at CVS Health by 2x.