Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; West Caldwell (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company dedicated to transforming health care. As a Shift Supervisor Trainee, you will embark on a journey to develop essential management skills and customer service excellence. This entry-level role prepares you for future supervisory positions, allowing you to lead store staff and enhance customer loyalty. With a flexible schedule and comprehensive benefits, this position offers a unique opportunity to grow within a supportive team. If you're passionate about making a difference in people's lives and thrive in a dynamic environment, this role is perfect for you.

Benefits

Medical plans

401(k)

Employee stock purchase

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong analytical and communication skills are essential.
• Flexibility with scheduling including early mornings and weekends.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with questions and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs directed work to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisor roles. These leadership roles support store management in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise store crew activities, including assigning, directing, and following up
• Communicate effectively with management and staff

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time Type: Part time

Pay Range: $16.24 - $26.00 per hour, depending on experience and other factors.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase, wellness programs, paid time off, flexible schedules, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/05/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.

About CVS Health

We share a purpose: helping people on their path to better health through innovative health services, plans, and community pharmacy efforts, making quality care accessible, affordable, and seamless.