Shift Supervisor Trainee

CVS Health; Wenonah (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level role offers a unique opportunity to learn essential supervisory skills while working in a dynamic retail environment. Trainees will engage in comprehensive training that prepares them for future leadership positions, focusing on customer service excellence and operational efficiency. With a commitment to transforming health care, this role is perfect for individuals passionate about making a difference in their community. Join a team that values compassion and dedication, and take the first step towards a rewarding career in management.

Benefits

Medical Insurance

401(k)

Stock Purchase Plan

Wellness Programs

Paid Time Off

Flexible Schedules

Qualifications

• Experience in retail preferred for effective customer service.
• Strong communication and analytical skills for management tasks.

Responsibilities

• Supervise store staff and ensure smooth operations.
• Assist customers with questions and promote CVS service culture.

Skills

Customer Service

Analytical Skills

Communication

Deductive Reasoning

Education

High School Diploma or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Use deductive reasoning, analytical, and computer skills.
• Communicate effectively with store management and staff.
• Work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Management

• Supervise store staff by assigning, directing, and following up on activities.

Customer Service

• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture: greet, offer help, thank customers.
• Handle customer relations in accordance with company policy.
• Maintain customer confidentiality.

Qualifications

• Preferred: Experience in retail.

Education

High School Diploma or Equivalent preferred but not required.

Work Hours

40 hours per week.

Job Type

Full-time.

Pay Range

$16.24 - $24.00 per hour, depending on experience, education, and location.

Benefits

Includes medical, 401(k), stock purchase, wellness programs, paid time off, flexible schedules, and more. For details, visit CVS Benefits.

Application deadline: 07/25/2025.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care