Shift Supervisor Trainee

CVS Health; Warner Robins (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves managing store operations, ensuring customer satisfaction, and completing training for future leadership opportunities. Ideal candidates will possess strong communication and analytical skills.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible benefits including paid time off

Tuition assistance

Qualifications

• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.
• Experience in retail preferred.

Responsibilities

• Supervise the store's crew through assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Lead the store staff when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise the store's crew through assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy to ensure a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

• Deductive reasoning, analytical, and computer skills
• Advanced communication skills
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 29
• Time Type: Part time
• Pay Range: $16.00 - $24.00 per hour, based on experience, education, geography, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive, competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan
• No-cost wellness and support programs: screenings, tobacco cessation, weight management, counseling, financial coaching
• Flexible benefits addressing diverse needs, including paid time off, family leave, dependent care, tuition assistance, and retiree medical access

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/08/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.