Shift Supervisor Trainee

The Regional Municipality of Durham; Village of Mamaroneck (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to prepare for future supervisory roles. This entry-level position involves managing staff, providing excellent customer service, and completing training to support store operations. Flexibility in scheduling is essential as the role requires availability for various shifts including early mornings and weekends.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Required skills include deductive reasoning and advanced communication.
• Retail experience is preferred but not required.

Responsibilities

• Supervise store crew activities and communicate with management.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture and handle relations issues.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise store crew activities by assigning, directing, and following up
• Communicate effectively with management and staff

1. Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues per company policy, ensuring a positive shopping experience
• Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Weekly Hours: 29

Time Type: Part time

Pay Range: $17.25 - $26.00 per hour, depending on experience, education, location, and other factors.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application deadline is 08/28/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.