Shift Supervisor Trainee

The Regional Municipality of Durham; Village of Lewiston (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a part-time Shift Supervisor Trainee to learn and prepare for supervisory roles. This entry-level position involves managing store operations and enhancing customer loyalty through exceptional service. Successful trainees can advance to higher-level supervisory positions following training.

Benefits

Comprehensive medical plans

401(k) plan

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Skills in customer service and management.
• Ability to work early mornings, overnight, weekends, and overtime.

Responsibilities

• Supervise store staff and support store management.
• Promote excellent customer service and handle relations issues.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store staff by assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS’s customer service culture (greeting, offering help, thanking)
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and ability to work a flexible schedule including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range is $16.25 - $26.00 per hour. Actual offer depends on experience, education, geography, and other factors.

Benefits

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 09/01/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.