Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Village of Hilton (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their dynamic team. This entry-level position offers a unique opportunity to develop supervisory skills while providing exceptional customer service in a fast-paced retail environment. Trainees will learn essential management functions, engage with customers to enhance their shopping experience, and support store operations. With a focus on building customer loyalty and a commitment to excellence, this role is perfect for individuals ready to embark on a rewarding career path in retail management. Join a team that values dedication and offers a comprehensive benefits package, ensuring a supportive work culture.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plan

No-cost wellness programs

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential.
• Ability to work a flexible schedule, including weekends and overtime.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and resolve issues.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexible schedule

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain the skills necessary for future supervisory responsibilities, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews.
   • Supervise the store's crew by assigning, directing, and following up on all activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS's customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 40
• Time type: Full time
• Pay range: $16.25 - $26.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive and competitive benefits package, including:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plan.
• No-cost wellness and assistance programs, including screenings, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 07/25/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.