Shift Supervisor Trainee

CVS Health; Village of Garden City (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee. This entry-level position prepares candidates for supervisory roles by providing essential training in management and customer service. Trainees will gain valuable skills and are eligible for promotion upon successful completion of the program.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills required.
• Flexibility to work various shifts including weekends and overtime.
• Retail experience preferred.

Responsibilities

• Supervise store crew activities and communicate effectively with staff.
• Assist customers with questions and promote CVS customer service culture.
• Ensure smooth store operations and handle customer relations issues.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to gain skills necessary for future supervisory responsibilities, completes basic operations and management training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities by assigning, directing, and following up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring a positive shopping experience
   • Maintain customer/patient confidentiality

Qualifications

• Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience
• Education: High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 29
• Time Type: Part-time
• Pay Range: $17.25 - $26.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer a comprehensive and competitive package, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan
• No-cost wellness programs, counseling, financial coaching
• Flexible work schedules, paid time off, family leave, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/20/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.