Shift Supervisor Trainee

CVS Health; Upper Marlboro (MD); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position is designed to develop management skills and prepare candidates for future supervisory roles. The trainee will learn essential aspects of the business, including customer service excellence and store operations. With flexible hours and a focus on teamwork, this role offers a unique opportunity to grow within a dynamic environment. The company promotes a culture of inclusivity and values every team member's contributions, making it an exciting place to start a career in retail management.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical

Qualifications

• Ability to work flexible hours, including early mornings and weekends.
• Excellent communication skills and customer service orientation.

Responsibilities

• Supervise store crew, assign tasks, and ensure smooth operations.
• Assist customers with questions and handle complaints effectively.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do all this with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key aspects of the business (e.g., building customer loyalty through exceptional service), and CVS/pharmacy culture.

Upon successful completion, trainees are considered for promotion to open supervisory positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew, assign tasks, and follow up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations in accordance with company policy
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, and computer proficiency. Excellent communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part-time

Pay Range: The typical pay range is $0.00 - $0.00, depending on experience, education, location, and other factors.

Our team reflects the communities we serve and is committed to fostering an inclusive workplace where everyone feels valued and belongs.

Benefits

We offer a comprehensive package including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 07/15/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.