Shift Supervisor Trainee

Nuvance Health; Union (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

Nuvance Health is looking for a Shift Supervisor Trainee to oversee daily operations and enhance customer service at CVS locations. This part-time entry-level position offers the opportunity for career advancement and involves key responsibilities in management and customer relations, fostering a positive shopping experience. Candidates with strong communication, analytical skills, and a flexible schedule will thrive in this role.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Tuition assistance

Qualifications

• Analytical and communication skills required.
• Flexibility in schedule including mornings, nights, weekends.
• Experience in retail preferred.

Responsibilities

• Supervise store crews and manage store operations.
• Assist customers and promote customer service culture.
• Handle customer relations issues and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Communication skills

Computer skills

Customer service orientation

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Communicate effectively with store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues in accordance with company policy and promote a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical and computer skills, advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $23.00 per hour. The actual offer depends on experience, education, geography, and other factors.

Benefits

We offer comprehensive and competitive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness programs, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible work schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits.

Application window closes on: 09/01/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.