Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; The Woodlands (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the health solutions sector is looking for a Shift Supervisor Trainee. This entry-level position aims to prepare employees for supervisory roles while supporting store management in achieving exceptional customer service and operational performance. The ideal candidate will possess strong analytical and communication skills and be flexible in scheduling.

Benefits

Comprehensive medical plans

401(k)

Employee stock purchase

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Flexibility to work various shifts, including early mornings, overnights, and weekends.
• Ability to work overtime as needed.

Responsibilities

• Supervise store crew activities, including assigning and following up on tasks.
• Assist customers with questions, issues, and complaints.
• Communicate effectively with management and staff.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, more convenient, and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key business aspects (e.g., building customer loyalty through exceptional service), and understands CVS/pharmacy culture.

Upon successful completion of the training, trainees are considered for promotion to open supervisory positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, including assigning and following up on tasks.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, issues, and complaints.
7. Promote CVS customer service culture: greet, offer help, thank customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work various shifts, including early mornings, overnights, and weekends. Ability to work overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 08/29/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.