Shift Supervisor Trainee

Nuvance Health; Suffield (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to oversee store operations and staff while providing exceptional customer service. This entry-level position involves management training, with opportunities for promotion upon successful completion. Ideal for those with strong communication skills and a flexible schedule.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Deductive reasoning, analytical and computer skills, advanced communication skills.
• Flexible schedule including early mornings, overnights, weekends, and overtime.

Responsibilities

• Supervise store staff by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Ensure smooth store operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications and Requirements

Required Qualifications: Deductive reasoning, analytical and computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education: High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours: 25

Time Type: Part-time

Pay Range: $17.10 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit CVS Benefits.

The application deadline is 09/22/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.