Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Stanhope (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is hiring a Shift Supervisor Trainee to manage store operations and enhance customer service. This part-time, entry-level role involves developing management skills, completing training, and potentially leading shifts. Ideal candidates are flexible, have strong communication abilities, and may have experience in retail.

Benefits

Affordable medical plans

401(k) with company match

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Deductive reasoning, analytical skills, and computer skills required.
• Advanced communication skills necessary.
• Flexibility to work varied schedules including mornings and weekends.

Responsibilities

• Supervise store team and ensure smooth operations when no manager is present.
• Assist customers with questions and promote CVS customer service culture.
• Communicate effectively with staff and management.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store execution, performance, and customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store team through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy to ensure positive shopping experiences.
5. Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

15 hours per week.

Time Type

Part-time.

Pay Range

The typical pay range for this role is $16.24 - $26.00 per hour. Actual offer depends on experience, education, location, and other factors.

We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

Our comprehensive benefits include:

• Affordable medical plans, 401(k) with company match, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 08/31/2025.

Qualified applicants with arrest or conviction records will be considered per applicable laws.