Shift Supervisor Trainee

Simses & Associates, P.A; Stamford (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Stamford, CT. This entry-level position prepares you for supervisory roles by training in operations management and customer service. You'll work closely with store management and crews while helping to create a positive shopping experience for customers. Join us to support CVS's mission of delivering exceptional health care to our communities.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Strong deductive reasoning and analytical skills.
• Ability to work flexible hours including mornings and evenings.
• Advanced communication skills are preferred.

Responsibilities

• Supervise store activities and manage crew tasks.
• Assist customers with questions and promote customer service culture.
• Ensure store operations run smoothly when managers are absent.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Communicate effectively with store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues according to company policy, promoting a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $16.44 - $22.00 per hour. The actual offer depends on experience, education, geography, and other factors.

Benefits

Our comprehensive benefits include affordable medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/30/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.