Shift Supervisor Trainee

CVS Health; Seattle (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to prepare for higher supervisory roles. This entry-level position focuses on developing essential management skills, providing exceptional customer service, and understanding the company's culture. Trainees will work closely with store management to ensure efficient operations and customer satisfaction. With a commitment to employee development, this role offers the opportunity for advancement upon successful completion of training. Join a supportive team where your contributions will foster customer loyalty and enhance store performance.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility to work early mornings, overnights, and weekends.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work various shifts

Education

High School diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. Trainees perform tasks as directed to develop supervisory skills, complete basic management training, and learn about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training, trainees may be considered for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture: greet, offer help, and thank customers
4. Handle customer relations issues per company policy, ensuring positive shopping experiences
5. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 40
• Time Type: Full time
• Pay Range: $21.51 - $29.01 per hour, based on experience, education, and location

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.

The application deadline is 07/31/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.