Shift Supervisor Trainee

CVS Health; Savoy (IL); On-site; USD 22,041 - 33,062; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Job summary

A leading health solutions company in Savoy is seeking a Shift Supervisor Trainee. This part-time role is designed to prepare you for future supervisory responsibilities while focusing on excellent customer service. Responsibilities include managing crew activities and assisting customers. Candidates should have strong reasoning, analytical, and communication skills. A High School Diploma or equivalent is preferred but not required. The expected pay range is $16.00 - $24.00 per hour with flexible scheduling options.

Qualifications

• Ability to work a flexible schedule including early morning, overnight, and weekend shifts.
• Strong deductive reasoning and analytical skills are required.
• Advanced communication skills are essential for the role.

Responsibilities

• Manage the store crew by assigning and directing tasks.
• Assist customers with their questions and complaints.
• Promote CVS customer service culture effectively.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Computer skills

Flexibility in schedule

Education

High School Diploma Or Equivalent

Job description

Overview

Join to apply for the Shift Supervisor Trainee role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for the completion of all opening and closing procedures.

Responsibilities

• Manage the store crew by assigning, directing and following up on all activities
• Effectively communicate information to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The Typical Pay Range For This Role Is

$16.00 - $24.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 11/27/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Seniority level

Internship

Employment type

Part-time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care