Shift Supervisor Trainee

CVS Health; Salisbury (MD); On-site; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position focuses on management skills, customer service, and operational duties. The role includes flexible scheduling and potential for promotion upon successful training completion.

Benefits

Medical

401(k)

Stock Purchase Plans

Wellness Programs

Paid Time Off

Flexible Schedules

Family Leave

Tuition Assistance

Qualifications

• Experience in retail preferred but not required.

Responsibilities

• Supervise store staff and assign tasks.
• Assist customers and promote CVS customer service culture.

Skills

Communication

Analytical Skills

Deductive Reasoning

Education

High School Diploma

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning ability, analytical skills and computer skills.
• Exhibit advanced communication skills.
• Work a flexible schedule, including some early morning, overnight and weekend shifts, and overtime as needed.

Responsibilities include:

• Management: Work effectively with store management and store crews, supervise store staff, assign tasks, and ensure activities are completed.
• Customer Service: Assist customers, promote CVS customer service culture, handle customer relations issues, maintain confidentiality.

Required Qualifications

• Experience in retail (preferred but not required).

Education

High School Diploma or equivalent preferred, but not required.

Additional Details

• Anticipated weekly hours: 25
• Part-time position
• Pay range: $16.00 - $26.00 per hour, depending on experience and location.

Our commitment extends to fostering a workplace where every colleague feels valued and belongs. We offer comprehensive benefits including medical, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/15/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.