Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Salisbury (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to prepare for higher-level supervisory roles. This entry-level position focuses on developing management skills and fostering customer loyalty through exceptional service. Trainees will gain hands-on experience in store operations and customer relations, with a flexible schedule required.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills are essential.
• Advanced communication skills required.
• Flexible schedule including early mornings and weekends.

Responsibilities

• Supervise store activities and manage staff.
• Assist customers with questions and ensure positive experiences.
• Lead store operations in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key business aspects (e.g., building customer loyalty through exceptional service), and familiarizes with CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor roles, which support store management in driving store performance and fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store activities through assigning, directing, and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greeting, offering help, thanking)
8. Handle customer relations issues per company policy, ensuring positive shopping experiences
9. Maintain customer/patient confidentiality

Qualifications

• Deductive reasoning, analytical, and computer skills
• Advanced communication skills
• Flexible schedule, including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications

• Retail experience

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 25

Time Type: Part time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, and location.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more

For more details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/15/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.