Shift Supervisor Trainee

The Regional Municipality of Durham; Saint Paul (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Saint Paul. This entry-level role focuses on developing management skills through hands-on training, preparing for higher-level supervisory positions. Trainees will ensure store operations run smoothly, providing exceptional customer service while supervising staff effectively.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills required.
• Flexibility to work early mornings, overnights, weekends, and overtime.

Responsibilities

• Supervise staff activities through assigning, directing, and follow-up.
• Assist customers with questions, problems, and complaints.
• Maintain customer confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key business aspects (e.g., building customer loyalty through exceptional service), and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise staff activities through assigning, directing, and follow-up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, helping, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Details

Anticipated weekly hours: 31
Time type: Full-time
Pay range: $16.72 - $26.00/hour, depending on experience, education, and location.

Benefits

We offer comprehensive pay and benefits, including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application window closes on: 08/31/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.