Shift Supervisor Trainee

Orange County Comptroller; Redwood City (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

CVS Health is looking for a Shift Supervisor Trainee who will develop essential management skills for future leadership roles. This part-time position focuses on customer service and store operations, providing a pathway for career advancement within the company. Benefits include flexible scheduling and comprehensive support programs.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Tuition assistance

Flexible schedules

Paid time off

Qualifications

• Preferably a High School diploma or equivalent.
• Flexibility to work various shifts including early mornings and weekends.
• Strong communication, analytical, and computer skills required.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with inquiries and maintain a positive shopping experience.
• Lead store staff in the absence of management.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, fostering a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range is $19.65 per hour. Actual offers depend on experience, education, location, and other factors.

Benefits

Our comprehensive benefits include medical plans, 401(k), employee stock purchase plan, wellness programs, counseling, financial coaching, paid time off, flexible schedules, family leave, dependent care, tuition assistance, retiree medical, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application window closes on: 08/23/2025.

Qualified applicants with arrest or conviction records will be considered per applicable laws.