Shift Supervisor Trainee

The Regional Municipality of Durham; Raleigh (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

The Regional Municipality of Durham seeks a part-time Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position focuses on management and customer service, with tasks like supervising staff and ensuring smooth store operations. Benefits include medical plans, retirement matching, and flexible hours. The anticipated weekly work hours are 25, with a pay range from $16 to $24 per hour.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Ability to work flexible hours including early mornings and weekends.
• Retail experience preferred.

Responsibilities

• Manage store crew and support store operations.
• Assist customers with questions and handle relation issues.
• Promote exceptional customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and staff
• Supervise store crew by assigning, directing, and following up on activities
• Communicate effectively with management and staff

1. Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, thank)
• Handle customer relations issues according to company policy to ensure a positive shopping experience
• Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 25

Time Type: Part time

Pay Range: $16.00 - $24.00 per hour. Actual salary depends on experience, education, location, and other factors.

We foster a workplace where every colleague feels valued and included. Our benefits include affordable medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 08/19/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.