Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Plymouth (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is looking for a Shift Supervisor Trainee to prepare for supervisory roles by completing essential management training. This entry-level position offers an opportunity to build customer loyalty and support store management in a dynamic retail environment. Ideal candidates are flexible with scheduling and possess strong communication and analytical skills. Comprehensive benefits including medical, 401(k), and tuition assistance are offered to employees.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong deductive reasoning and analytical abilities required.
• Advanced communication skills are essential for effective interactions.
• Flexibility to work varied hours, including weekends and overnights.

Responsibilities

• Supervise and direct store crew activities.
• Assist customers with inquiries and ensure positive experiences.
• Maintain confidentiality of customer and patient information.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS's customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, location, and other factors.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 08/31/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.