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Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement

Plantation (FL)

On-site

USD 10,000 - 60,000

Part time

22 days ago

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Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position is designed to cultivate future leaders by providing essential management training and hands-on experience in a dynamic retail environment. As a trainee, you will learn to supervise store operations, foster customer loyalty through exceptional service, and support the management team in driving store performance. With a commitment to employee development, this role offers a pathway to advancement within the company. If you're passionate about customer service and eager to grow your career, this opportunity is perfect for you.

Benefits

Medical plans
401(k) with matching
Employee stock purchase plan
Wellness programs
Paid time off
Flexible schedules
Family leave
Tuition assistance

Qualifications

  • Strong analytical and communication skills are essential for this role.
  • Flexibility to work varied shifts, including weekends and overtime.

Responsibilities

  • Supervise store crew and ensure smooth operations.
  • Assist customers with questions and promote excellent service.

Skills

Deductive reasoning
Analytical skills
Computer skills
Advanced communication skills
Flexibility to work varied shifts

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open supervisory positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions
  1. Management
    • Work effectively with store management and staff.
    • Supervise store crew by assigning, directing, and following up on activities.
    • Communicate effectively with management and staff.
  2. Customer Service
    • Assist customers with questions, problems, and complaints.
    • Promote CVS customer service culture: greet, offer help, thank customers.
    • Handle customer relations issues per company policy, ensuring a positive shopping experience.
    • Maintain customer confidentiality.
Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work varied shifts, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.00 - $26.00 per hour, depending on experience and other factors.

Benefits

We offer comprehensive benefits, including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

The application window closes on: 07/12/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

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