Shift Supervisor Trainee

MEININGER Hotels; Phoenix (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health seeks a Shift Supervisor Trainee who is passionate about customer service and retail management. This entry-level position involves training for higher-level supervisory roles while providing excellent service to customers. The role supports store management in daily operations, ensuring a positive shopping experience for every customer.

Benefits

Affordable medical plans

401(k) with matching

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills are crucial for the role.
• Flexibility to work various shifts is required.
• Advanced communication skills are essential.

Responsibilities

• Supervise store crew through assigning and directing activities.
• Assist customers with questions and problems.
• Ensure store operations run smoothly when no manager is present.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.
• Preferred: Retail experience.
• Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 25

Time Type: Part time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, geography, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and that they belong.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 09/02/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.