Shift Supervisor Trainee

The Regional Municipality of Durham; Pearland (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A national health solutions company is seeking a Shift Supervisor Trainee in Pearland, Texas. The role prepares the employee for higher-level supervisory responsibilities, providing essential training in management and customer service within a retail environment. This part-time position involves working flexible hours with opportunities for promotion to supervisory roles.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible schedules

Tuition assistance

Qualifications

• Ability to work a flexible schedule, including weekends and overnights.
• Experience in retail preferred.

Responsibilities

• Supervise the store's crew and ensure store operations run smoothly.
• Assist customers with questions and promote a positive shopping experience.
• Maintain confidentiality and handle customer relations issues.

Skills

Deductive reasoning

Analytical skills

Communication skills

Computer skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues according to company policy and promote a positive shopping experience.
9. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $24.00 per hour. The actual salary offer depends on experience, education, geography, and other relevant factors.

Additional Information

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Great benefits for great people

Our comprehensive benefits include affordable medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, counseling, financial coaching, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/17/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.